Karen Repoli — May 1, 2018 — May 1, 2018
Ahhhh, where is Ms. Manners when you need her? Like on Facebook, Twitter, Instagram and other social media platforms. Let’s face it, sometimes the world wide web feels like the wild, wild, west or maybe Donald Trump’s playground.
So I collected some of the best social media etiquette tips from around the web here. We can only hope Mr. Trump reads this. LOL
From OutboundEngine.com:
#Easy #on #the #hashtags
“Hashtags started with a specific purpose – to be able to search for and find posts relevant to that topic. For example, you’re looking for tweets on social media, searching #socialmedia brings up not only the tweets tagged with that hashtag but also user accounts and top news about that subject.”
NOTE: As of this writing, hashtags aren’t favored on Facebook or LinkedIn. The only major platform that gives them significant weight is Instagram.
Interact with others
“It’s not polite to stare, and social media is not the place to be a wallflower. Social media etiquette with regards to interaction means you like, comment on, and share content you think your audience would enjoy. As you become more active on social platforms, more people will see your name/brand/business, and your presence will grow organically.”
From Noobpreneur.com
Give Credit Where It’s Due
“Most professionals know what it’s like when the boss takes credit for a fantastic idea. Ditto for prolific writers and thinkers: sooner or later, someone is going to rip off or blatantly plagiarise a particularly incisive original thought.
Don’t be that person. Whenever you share or post an idea that isn’t your own, give credit where it’s due. Post a source link or screenshot, if possible, or use the source’s own social handle for attribution. You’ll look better by association — and avoid accusations of intellectual unethical behavior.”
Share Fellow Users’ Content Liberally
“Be a good neighbor and share valuable, useful content liberally. This is actually a great way to form relationships with influential social media users, particularly on B2B or business-friendly platforms like LinkedIn and Twitter. The more you share, the more notice you’ll get for your own content — likely from people with bigger mouthpieces than you.”
From: PostPlanner.com
Tagging Pages or friends who have no relevance in the post.
“We get notifications daily on Facebook, and the last thing we want to see is “tagged” notifications for posts that have no relevance to us.
Not only is this a quick way to lose trust with your fans, but you may also be running the risk of friends hitting that “Block” or) the “Unfriend” button.
To combat this, you should only tag Pages that appear in the post and request permission from friends you want to include in the update.”
Inviting all your friends to your business events.
“While it’s completely acceptable to create an event for your business — may be a promotion, webinar or grand opening — it’s not acceptable to invite all your friends and fans to participate without their consent.
In fact, you will find fans “unliking” your Page or blocking you for unwanted notifications (synonymous with SPAM).
Best practice is to create an update linking your fans to the event. That gives them a choice on whether they would like to attend or not.”
From: Hootsuite Blog
Respond to comments, fast.
“According to Econsultancy, 53 percent of customers who ask a business a question on Twitter expect a response within one hour. If a customer makes a complaint, however, that figure goes up to 72 percent.
Being on social media means you’ve opened up a direct and highly public communication channel between your business and your customers—don’t leave them hanging.”
From: RealSimple.com
Avoid the 5 Most Obnoxious Updates
“Be careful not to abuse the five most obnoxious kinds of updates, according to Real Simple readers: intentionally vague posts, chronic complaining, meaningless calls to action, oversharing, and posting too frequently. Instead, do a quick gut check and ask yourself if you really need to share that thought with the world before you post it.”
From: HIT Virtual Assistants Yes, that’s me.
ASK people to join your group.
Don’t just add your entire friends list to your Facebook group. Many people will automatically leave without even checking it out. So not only will you irritate them but they could have been a valuable member. It’s simple really, ask people to join your group. It’s just the polite thing to do.
Don’t lead with a promotion.
You just made a new friend, congratulations! Now, remember that social media IS SOCIAL. Don’t immediately send them a DM pushing your product or service. Your first goal should be to build a relationship through your relevant posts and comments. Definitely, send a DM to thank them for joining you but keep it friendly.
Now, it’s your turn. What social media etiquette do you see violated on a daily basis? Is there anything you would add to this list? Leave a comment below.
Digital & Social Articles on Business 2 Community
(27)
