Jeff CharlesIt just happened again.
Someone asked you about your business and once again, you didn’t have a compelling answer for them. You quickly tried to remember your “elevator pitch” that you’d practiced for hours in front of the mirror, but it didn’t work. The best you could do was just stammer out a weak description of the product or service your company offers.
We’ve all been there.
Every entrepreneur has completely botched it when it was time to pitch their company. It’s normal, especially for people who do not have a background in sales.
It’s likely that you read tons of articles in an effort to figure out the perfect way to describe your company.
But what if you didn’t have to? What if there were practical and effective techniques you could utilize to make your introduction more effective?
When trying to sell your brand, it’s better to understand effective sales techniques rather than just memorize a script. When you take the time to learn these techniques, you will introduce your company in a way that will make your company irresistible.
If you master the techniques in this post, you will find it easier to:
- Give a persuasive introduction to your company.
- Reinforce your branding throughout the conversation.
- Inhabit a niche in your prospect’s mind.
- Get them interested in your offerings.
These are techniques that successful salespeople use to charm their customers and get them to buy. They will also work for you!
Don’t Tell Them What You Do, Tell Them Who You Are
When you’re introducing your business, it’s not time to talk about the products or services that your company offers. Chances are, your prospect already knows what services you provide.
Instead, you need to let them know who you are, and you need to do it in a way that differentiates you from your competitors. The last thing you want to do is introduce your company as another “me too” brand.
Here’s an example:
If your business sells fishing equipment, don’t just tell them that you’re a fishing equipment provider. Tell them you’re the premier fishing equipment supplier in your locale. Or you could tell them that your company specializes in providing quality equipment specifically for bass fishermen.
Find a way to set yourself apart from your competition. Don’t tell them what you do, tell them who you are.
Focus On Outcomes
When positioning your company, it’s important to remember that it’s the outcomesyour services provide that are important, not the services themselves. Your prospects only care about the services you provide when they know what these services will do for them. This is why it’s important to focus on the benefits your services offer.
If you have a management consulting firm, you don’t want to just talk about the consulting services you provide. Talk about the fact that your services help managers increase efficiency and make their teams more profitable.
Focusing on the outcomes of your services will help your prospects understand why they need them.
Give Them Evidence
Your claims, while certainly compelling, will not be able to stand on their own. Back them up with some evidence.
No, this doesn’t mean you need to show them all of the data and analytics that prove that your services work. It just means making a short statement about things your company has done.
It doesn’t have to be complicated. Here are some examples:
- We helped over 1,000 businesses optimize their IT procurement programs.
- My last client experienced a 50 percent increase in sales.
- We helped a client reduce their costs by $ 500,000 a month.
Not too hard, right? A quick example of the results your product or service has produced can strengthen your positioning.
Tell Them What You Stand For
Nowadays, consumers want to know what a brand stands for. You have to be about more than just your products or services.
Your brand has to have an actual personality. Yes, it is important to have a unique selling proposition, but it’s even more important to have a purpose.
A great example of this is Dell. Through their YouthConnect program, they provide technology education to kids in emerging countries. They don’t just stand for selling computers, they stand for helping disadvantaged children understand technology and how it can benefit their lives.
If your company is going to attract customers, you need to stand for something they can believe in. What problems can your product or service solve? When you identify your brand’s purpose, you can show your company’s human side. This will make it easier for prospects to relate to you.
Don’t Just Say It Once
When it comes to positioning, repetition is key. If you only use these techniques once, don’t expect the prospect to remember it. You have to reaffirm your position in each interaction.
Whenever there’s an opportunity in a conversation to reinforce your position, take the opportunity! Just make sure you do it in a way that isn’t awkward.
If the prospect makes a statement that is favorable to your position, use it. In every interaction you have with your prospect, you should look for areas where you can reaffirm your position.
If the prospect starts talking about an issue they are having that your services could solve, it might be a good time to provide some evidence of how you have solved the same problem. You could also take the opportunity to reaffirm the outcome that solving this problem will provide.
Conclusion
For the non-salesy entrepreneur, the idea of being persuasive can be daunting. Many are intimidated by the prospect of having to influence others. However, it doesn’t have to be scary.
The same techniques that salespeople use can work for you. Effective positioning of your company will help you set the tone for your interactions with your prospects. If you do this right, you will impress your prospect and make it easier to get them to say “yes.”
What works best for you when you’re positioning your company?
This article originally appeared on Small Business Trends
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