Category Archives: Business Tools

Chipotle lost its all-star CEO. But he leaves behind a lot to fix

August 14, 2024 Chipotle lost its all-star CEO. But he leaves behind a lot to fix Brian Niccol brought Chipotle’s business to unprecedented heights. But he also left the experience in shambles. The next CEO has their work ahead of them. BY Mark Wilson Order screens. Drive-throughs. Delivery. A digital loyalty program. These are the mainstays … Continue reading Chipotle lost its all-star CEO. But he leaves behind a lot to fix

The Surprisingly Meaningful Difference Between Asking for Ideas and Questions

Liz Kislik September 30, 2021   The pandemic has created many opportunities to see senior execs in action as they work to galvanize their teams, present new goals, and push for accomplishment and accountability, and I happened to notice two very different ways of inviting — or dissuading — participation from team members. At one … Continue reading The Surprisingly Meaningful Difference Between Asking for Ideas and Questions