Category Archives: Customer Experience and AI

How AI impacts the customer experience, when it’s done well

This insightful conversation about the current uses and future applications of AI in marketing was recorded at the Spring 2024 MarTech Conference. Mike Pastore on May 14, 2024   AI is increasingly being used by marketers to create content and experiences for prospects and customers.     Recorded live during the Spring 2024 MarTech Conference, this episode … Continue reading How AI impacts the customer experience, when it’s done well