Category Archives: Customer Relationship Managemnet

Why You Should Focus on Nurturing the Customer Relationship

Mia Jacobs — July 22, 2019 — July 22, 2019 The digital transformation of business has created a customer-centered economy where customers seek short-term commitments and value choice, flexibility, and personalized service. This has irrevocably changed how enterprises need to approach customers. Instead of capturing the bulk of customer value at the initial sale, digital … Continue reading Why You Should Focus on Nurturing the Customer Relationship →

How to Never Get Paid Late From Clients

Customer Relationship Managemnet

Choncé Maddox — May 31, 2019 — May 31, 2019 We know that late payments can happen sometimes when you’re a freelancer or running a business. However, you don’t have to accept this as the norm. Late payments can disrupt your cash flow and also cost you to spend unnecessary time and energy following up … Continue reading How to Never Get Paid Late From Clients →

Hispanic-Americans Are Customers With High Lifetime Value

Customer Relationship Managemnet

Hispanic-Americans Are Customers With High Lifetime Value by Karthik Iyer , Op-Ed Contributor, May 10, 2019 Forget everything you thought you knew about Hispanic-American consumers — because the U.S. Hispanic population is exploding, and it’s shattering old stereotypes as it grows. The 64 million Hispanics who live in the United States today represent 19.5% of … Continue reading Hispanic-Americans Are Customers With High Lifetime Value →

Dedicate This Small Business Week to Building Lasting Customer Relationships

Customer Relationship Managemnet

John Oechsle — May 4, 2019 Follow @hjoech — May 4, 2019 Move over, Cinco de Mayo! This year, May 5 kicks off another holiday of sorts and one the US small business community has had circled all year long: National Small Business Week. For the past 56 years, we’ve set aside one week to … Continue reading Dedicate This Small Business Week to Building Lasting Customer Relationships →

How SMBs Can Think Big on CRM

Customer Relationship Managemnet

Jenna Dobkin — April 30, 2019 Follow @JennaSD — April 30, 2019 CIO. IPO. CRM. These are three acronyms that, to those sitting in the big chairs at digital marketing agencies, can seem just beyond the business priority horizon. Sure, a CRM system belongs somewhere on the business growth roadmap, but many people running SMBs … Continue reading How SMBs Can Think Big on CRM →

How To Keep Calm When You’re Angry With Clients

Customer Relationship Managemnet

Kara Perez — March 14, 2019 — March 14, 2019 leninscape / Pixabay At some point, you’ll have a customer or client that will drive you up a wall. Perhaps they are consistently late with payment, or they have unreasonable demands on your time and skills. My personal favorite is when clients lead you on … Continue reading How To Keep Calm When You’re Angry With Clients →

4 simple ways small businesses can use data to build better customer relationships

Customer Relationship Managemnet

An effective CRM strategy needs to include a way to collect, organize and take action with your data. Darcy Kurtz on March 1, 2019 In a world where customers are bombarded across every possible channel with brand messages, targeting is more important than ever before. Small businesses need to be able to make their … Continue reading 4 simple ways small businesses can use data to build better customer relationships →

How to Work With a Client You Don’t Like

Customer Relationship Managemnet

Personal Branding Blog — January 28, 2019 — January 28, 2019 We deal with all types of people when we are working and some of them may not be very easy to work with. When you have a client that you feel will give a hard time, try to implement the below tactics for a … Continue reading How to Work With a Client You Don’t Like →

10 Awesome Tips for Small Businesses to Maintain Strong Customer Relationships

Customer Relationship Managemnet

Abhishek Talreja — January 11, 2019 Follow @Abhishekt5 — January 11, 2019 As a small business owner, you may feel overwhelmed by everyday challenges. Small businesses have to keep looking for new clients. There’s a constant pressure of daily expenditures. Imagine a situation where you didn’t have to run around and chase new clients all … Continue reading 10 Awesome Tips for Small Businesses to Maintain Strong Customer Relationships →

Let CRM Guide Your Holiday Season Sales Strategy with These 12 Steps

Customer Relationship Managemnet

John Oechsle — December 17, 2018 Follow @hjoech — December 17, 2018 It’s time for a CRM Christmas Whether you work in insurance, financial services, retail or ecommerce, the holiday selling season has arrived. Consumers are looking to fill stockings, organizations are looking to set their budgets for Q1 and professionals have an eye out … Continue reading Let CRM Guide Your Holiday Season Sales Strategy with These 12 Steps →