Kaylee Riley — May 31, 2017 — May 31, 2017 Your current clients are extremely important. They’re already paying you for products and services. And, they are likely happy with your offerings, especially if they’ve been long-term customers. If you aren’t marketing to existing customers, you’re missing an easy, low-cost source of making more sales. … Continue reading 7 Steps to Getting More Business from Existing Clients
Category Archives: Customer Relationship Managemnet
My Worst-Ever Client Meeting and What I Learned
Jenny Stilwell — May 8, 2017 Follow @jennystilwell— May 8, 2017 I was once asked by one of our Corporate Sales Managers to attend a client meeting with our then largest customer. I thought I was meeting with the client and one of their team, so there would be four of us with me and … Continue reading My Worst-Ever Client Meeting and What I Learned
5 Ways Agencies Can Improve Client Relationships
Patrick Whatman — May 4, 2017 Follow @mrwhatman— May 4, 2017 Every agency wants that perfect client. The one that knows what they want, takes advice, and always brings work your way. But while it would be nice if every interaction was this easy, you can’t just hope to find it every time. Sadly, not … Continue reading 5 Ways Agencies Can Improve Client Relationships
Client Success 101: Building Strong, Personal Relationships
Christian York — April 5, 2017 — April 5, 2017 There are many pieces of advice I’ve given to others when posed with questions such as: “How should I start a Client Success team at my business?” or “What should I look for when hiring my first CSM?”. Each piece of advice I give is … Continue reading Client Success 101: Building Strong, Personal Relationships
CRO Strategies and Tactics: Here’s What Really Matters
Caitlin Johnson — March 22, 2017 — March 22, 2017 Many marketers understand the tactics and “best practices” for optimizing conversion rates. Still, there’s plenty who struggle to transition that into an ongoing conversion strategy. That’s most likely from the hundreds of articles that use data to prove CRO tactics that claim quick fixes. Searching … Continue reading CRO Strategies and Tactics: Here’s What Really Matters
10 Rules in Providing IT Services That Will Earn Your Client’s Trust
Barbara McKinney — March 3, 2017 — March 3, 2017 Whether you’re in the IT business or other industries, earning the trust of your clients is always important. In fact, any successful business can attest that customer relationship is an integral part of the entire dealings. And in today’s world of innovation and automation, taking … Continue reading 10 Rules in Providing IT Services That Will Earn Your Client’s Trust
How to Best Use Your CRM to Improve Phone Sales?
Patrick Hogan — February 10, 2017 Follow @growtenfold— February 10, 2017 Patricia Fripp, award-winning speaker and sales presentation trainer, once said that “You don’t close a sale, you open a relationship if you want to build a long-term, successful enterprise.” Such should be the mindset of businesses that are keen on success. Yes, you want … Continue reading How to Best Use Your CRM to Improve Phone Sales?
4 Small Business CRM Trends to Look for in 2017
John Oechsle — February 7, 2017 Follow @hjoech— February 7, 2017 It’s time to get serious about how your small business handles it’s CRM activities It’s the burning question on everyone’s minds right now—What new trends are we going to see come out of the CRM space in 2017? Well, maybe not everyone’s mind, but … Continue reading 4 Small Business CRM Trends to Look for in 2017
14 Ways to Become a Better Client
Jessica Bowers Hopson — January 24, 2017 — January 24, 2017 Hiring a new agency this year? Follow these tips for a smoother relationship. Your business is ready to step up its marketing efforts. You are looking for a reliable, intelligent professionals who truly understand your business needs and have access to the latest marketing … Continue reading 14 Ways to Become a Better Client
Relationship marketing: The new CRM
Columnist Seth Price believes that the best martech sits at the intersection of old-school marketing and today’s digital technology, and next-gen CRMs that can manage this balance will help marketers connect with consumers in the most effective way possible. Seth Price on December 30, 2016 The way consumers interact with brands is constantly changing, … Continue reading Relationship marketing: The new CRM
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