Dave Sutton February 22, 2021 Having an online knowledge base is becoming increasingly essential to the growth and success of businesses. According to research by Coleman Parkes, 91% of consumers said they would use an online knowledge base if it were available and tailored to their needs. Information is crucial. Customers want to know the … Continue reading How Based is Your Knowledge?
Category Archives: Knowledge Base
The 10 Best Knowledge Base Examples in 2020
Erika Giles September 10, 2020 Knowledge bases! It may sound like a boring topic. Nobody out there describes themselves as the Michelangelo of knowledge bases, after all. (And if you do, please get in touch – we want to meet you!) And yet, with so much information moving online, knowledge bases are more important than … Continue reading The 10 Best Knowledge Base Examples in 2020
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