Service reps gain control over channel and timing to accommodate customer needs. Chris Wood on February 11, 2022 CX software company VHT has announced the availability of their Mindful engagement app on the Genesys AppFoundry marketplace. The app aims at giving marketers better control over where conversations with customers occur. Using the Mindful app, users … Continue reading VHT’s Mindful app joins Genesys AppFoundry marketplace
Category Archives: Marketplace Platforms
Challenges & Opportunities Abound in a Post-Covid Marketplace
David DeCorte July 25, 2021 Vaccination rates are on the rise; as I write, nearly half of the US population is reported as fully vaccinated against Covid-19. While concerns still linger about Covid variants and the possible need for booster shots down the road, we’re gradually working our way back toward some sense of “normalcy” … Continue reading Challenges & Opportunities Abound in a Post-Covid Marketplace
How to Optimize Your Walmart Marketplace Listings
Chris Dunne December 8, 2020 If you’re an online seller of quality products, you undoubtedly already know the importance of getting in front of a large audience of potential customers. Yet, with so many ecommerce marketplace options available today, it’s difficult to know which is the right one for your product. That’s why Walmart has … Continue reading How to Optimize Your Walmart Marketplace Listings
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