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Verizon explains not only how it uses Pega Decisioning but why — an explanation that fits for other telcos too. Kim Davis on June 13, 2024 Pega solutions like Customer Decision Hub, Knowledge Buddy and Blueprint are aimed primarily at large enterprise clients. It takes some digging to understand the architecture of these solutions … Continue reading How Verizon puts its business customers at the center
T-Mobile data breach compromised 37 million customers’ data Mariella Moon @mariella_moon T-Mobile has admitted that hackers were able to steal the information of around 37 million postpaid and prepaid customers in another major data breach. The carrier said in a regulatory filing that it discovered the issue on January 5th, but that it believes the … Continue reading T-Mobile outage affected thousands of users across the US
AT&T sues T-Mobile over ‘dishonest and completely false’ senior discount ad campaign The carrier is seeking an injunction and damages. I. Bonifacic @igorbonifacic T-Mobile AT&T is suing T-Mobile. On Tuesday, the carrier filed a complaint in Texas’s Eastern District Court, accusing its rival of false advertising. T-Mobile’s recently launched “Verizon and AT&T Ban Senior … Continue reading AT&T sues T-Mobile over ‘dishonest and completely false’ senior discount ad campaign
