Category Archives: Social Media Tools

Talenti Creates Personalized Gelato Flavors Based On Your Social Media Profiles

Ever wondered what your life would look like as a gelato flavor? If so, you may want to check out Talenti’s new “Flavorize Me” campaign. Steve Hall on July 27, 2015 Gelato brand Talenti has launched Flavorize.me, a site that analyzes a person’s social media profiles and automagically comes up with a personalized gelato flavor. … Continue reading Talenti Creates Personalized Gelato Flavors Based On Your Social Media Profiles

Marketing: How to Offer the Best Social Media Servicing at Scale

Danielle SheerinJuly 19, 2015 If you are going to be servicing large volumes of customers on social media, you will find it necessary to move from focusing provision on one-on-one support, to creating solutions that can pre-empt service needs. By pre-empting customer needs you can begin to offer proactive support and self-service options. The aim … Continue reading Marketing: How to Offer the Best Social Media Servicing at Scale

3 Tips For Trouble-free Monitoring On Social Media

Amanda HickenJuly 14, 2015 Data: This one four-letter word can incite panic in the most stalwart of public relations professionals. If it seems like there are numbers following you everywhere, that’s because there are. Website traffic, earned media pickup, social media engagement…Understanding these performance metrics and communicating them to others is an inescapable job requirement. … Continue reading 3 Tips For Trouble-free Monitoring On Social Media