We hope your customer experience was seamless and delightful but we don’t know when we’ll deliver your order. Chris Wood on October 6, 2021 Fishburne’s take: As “Shipageddon” roils the best laid marketing plans, marketers will have to work even closer with their supply chain colleagues so they can communicate the right messages about the … Continue reading Supply chain breakdown: Marketoon of the Week
Sabrina Sedicot October 1, 2021 In July, 2020, the Institute of Supply Management completed a survey stating that over 76% of companies have admitted to a loss in revenue since the start of the year. A drop of 23% on average means that COVID-19 has had a significantly negative impact on industries’ ROI. Many businesses … Continue reading 7 Ways to Minimize Supply Chain Disruption During Crisis
David DeCorte May 25, 2021 Another year…another delay for the full rollout of Strong Customer Authentication (SCA) requirements. An opinion issued by the European Banking Authority (EBA) back in 2019 originally gave merchants until December 31, 2020, to complete implementation and testing for SCA compliance practices. This deadline was a delay of earlier cut-off points, … Continue reading SCA Requirements: What Every Merchant Needs to Know
Rocky Osborn March 26, 2021 The pandemic triggered two significant shifts in the retail market. First and foremost, the lockdown caused the closure of physical stores and forced businesses to rethink their business models and strategies. Urged to go online and digital, some players succeeded, others failed. Secondly, technologies have become indispensable. Learning, working, and … Continue reading Supply Chain and Sales Growth: What the Best Buy Case Teaches About Going Digital
Rocky Osborn March 23, 2021 Meeting customer demands is hard. It gets even harder in terms of shipping. You have most likely heard of the Amazon effect. It’s the company’s approach to e-commerce shipping and logistics when a customer gets everything he or she wants in the shortest time possible. For Amazon Prime, for instance, … Continue reading When the Supply Chain Is the Pain: The Lessons of Target in Canada
Angela Hausman, PhD March 19, 2021 Do you have a company that sells products online? Then, one of the most critical factors you need to succeed is an efficient order fulfillment process that gets products to customers quickly and undamaged. If you sell through a physical store, having the right order fulfillment process still matters … Continue reading Order Fulfillment Process: Strategies and So Much More
Angela Hausman, PhD February 22, 2021 Supply chain optimization allows you to meet consumer demand, getting products to customers at the right place, right time, and the right price. Supply chain optimization starts with choosing the right partners, whether upstream partners like suppliers or downstream partners like retailers. Building a supply chain is somewhat like … Continue reading 4 Tips for Supply Chain Optimization That Grows Your Business
New Restrictions on International Shipping to Thwart Illegal Trafficking 2021 continues to make an impression early on, and the first month of the year hasn’t even been reached yet as of the writing of this article. Folks in shipping came out of New Year’s Day hearing the news from the U.S. Postal Service and similar … Continue reading New Restrictions on International Shipping to Thwart Illegal Trafficking
John Allen January 10, 2021 A successful business strategy requires more than on-the-spot, knee-jerk reactions. Strategies need to encompass a company’s goals and future objectives. This applies to every aspect of e-commerce, especially the supply chain. An effective supply chain model can accelerate your business processes and delight your customers. Not having a physical store … Continue reading How to Improve E-Commerce Through Efficient Supply Chain Strategies
Angela Hausman, PhD December 13, 2020 Third-party organizations that supply goods and services to a business are so commonplace these days that we often forget how crucial it is to have these suppliers effectively managed to optimize market performance. From the graphic, you see the actions involved in getting products to end-users but recognize that … Continue reading 5 Pillars of Effective Supply Chain Management
