— July 25, 2017
Your website is the very first thing your visitors see, and it largely determines if your customers will stay on the site and make a purchase, or decide to leave. Keeping your website relevant and implementing the latest technological advances to make sure it’s innovative is an important investment in your online presence. There are clear signs that can help you tell if you need a website redesign, such as:
High Bounce Rate
The goal of any site is to retain the visitors’ attention, have them browse around and ultimately make a purchase. A bounce rate determines how many people click on a certain page of your site and leave right away to another site. Installing website analytics can provide you with this information; if you find that your bounce rate is high, you should consider making changes to your site. In fact, one source found that 94% of online users base their shopping and trust patterns based on the site’s design.
Site Not Optimized for Various Browsers and Devices
Unless you are a website designer, you are likely not aware that there is no standard one-size-fits-all website design. Your website may look different when it’s accessed from a computer, a tablet or a phone. Additionally, the screen size and browsers, such as Mozilla Firefox, Google Chrome or Apple’s Safari, can affect how your visitors see your site.
Verifying that your website has cross-browser compatibility can be time consuming if you go through them one by one, as there are currently over 300; however, there are tools that can provide this information for you. Browser testing tools, such as Ghostlab and BrowserStack, can bring to your attention the issues you need to address.
Not Ranking High on Search Engines
Although a small portion of your visitors may come to your website directly, a large majority would only find it based on search engine results. To verify how your customers find you, check the referral sources which bring traffic to your site.
You should be getting significant traffic from search engines such as Google, Yahoo! and Bing. If not, you need to incorporate more Search Engine Optimization (SEO) into your content. This includes high-ranking keywords into the content, optimized images, videos and links to pages within your site.
Website Not Easily Navigable
A website that is easy to navigate is imperative for low bounce rates and efficient usability. Some websites have so much content, graphics, and links that it leaves visitors confused about where they should click or how to move between pages.
Your site should be simple, not crowded and include top and sidebar navigation menus that won’t require guesswork to get the person to where they need to be.
Redesigning your website can be a costly expense; plus, this is not a one-time solution, but a process, as sites need to be maintained and improved on a regular basis.
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