Lovepreet Dhaliwal December 2, 2020 In the past few years, artificial intelligence (AI), machine learning, and deep learning have dominated the headlines and are steadily being woven into our daily lives.
Imagine meeting your next employer through an interview that uses augmented reality (AR) or participating in a global team meeting by simply logging through a digital/virtual room using a VR headset.
Isn’t it amazing?
From my experience, I believe that an organization’s success starts and ends with its talent. Every employer knows this but every organization doesn’t master creating a company culture that effectively leverages its employees’ skills.
Currently, all big players recognize the urgency to start embracing technologies, such as AI, AR, VR, etc., to reinvent how employees work in the organization and how they help HR professionals hire talent. Let’s jump into this blog and know how AI can help organizations to reinvent and transform the process.
1. Powering Workforce Analytic:
2020 is the era of technology where AI and machine learning are becoming even more apparent. AI in HR has empowered the managers to solve problems that can lead to a more informed decision that affect organizational success. Through AI, HR professionals can use real-time analytics, for example, show managers the impact that absenteeism, open shifts, and unplanned schedule changes will have on their productivity. This will help them to take more informed decisions.
2. Trust-Based Hiring:
The HR department is all about connecting organizations with current and prospective employees personally. To achieve this on a large-scale, the HR department needs AI technology. It helps HR professionals to remove repetitive and tedious tasks that can decrease their productivity. Recruiters have started using AI plugins like a resume parser in their recruitment process. It helps recruiters to parse large amounts of resumes or jobs in a scalable manner. Through such technology, recruiters can extract candidate information from their resumes into a structured form more efficiently
3. Boost Learning Development Programs:
One of the most critical areas of HR is training and development programs. The future of learning and development through AI will increase tremendously over the next couple of years. AI helps HR to create agile and adaptable learning programs that help the employees to attain remarkable results. Through AI, HR professionals can organize sessions only to upgrade the skills of employees.
4. Easy Performance Review:
The performance review is also a major responsibility of the HR department. Analyzing the performance of employees is an important task to be undertaken. With the introduction of NLP, this process has been enhanced. Through technology, HR professionals can keep employee data in one place that makes it easy to handle all employee information. The system reviews employee’s work and recommends any new task for the employee if required. This eliminates the need to collect data, create strategies, and analyze an employee’s performance.
5. Quick Onboarding of Candidates:
In the traditional recruitment process, onboarding candidates requires a lot of paperwork. Filling up all the forms is so tiring for the candidates. Processing them demands a lot of time for HR professionals. But with the help of AI, HR professionals can automate the entire process of onboarding. Using the Applicant Tracking System (ATS) helps recruiters to streamline this process. There is no need to fill in all the details if their application details are already stored in the ATS.
6. Provide an Excellent Candidate Experience:
With the use of AI in recruitment, HR professionals can take the help of Chatbots. Chatbots are the best innovation of AI through which recruiters can answer the basic queries of applicants. Prompt responses will provide an excellent user experience to candidates. Also, chatbots are trained to handle multiple queries simultaneously. Chatbots can handle multiple tasks that save a lot of time for recruiters, and they can use it to plan and implement other important business strategies.
I believe HR professionals should start investing in AI technology that is, becoming an obvious requirement to recruit the perfect fit. Recruiters should explore the benefits of automation through AI so that they can increase their efficiency and productivity.
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