Shep Hyken — January 1, 2020 Follow @Hyken I’m going to break away from my typical articles about customer service and experience and get personal. It’s that time of year when we make New Year’s resolutions that, while well-intentioned, we quickly fall short of and often forget in a very short time. Personal goals about … Continue reading New Year’s Reflections: Celebrate Your Accomplishments
Labor Day is right around the corner — a holiday whose origins hark back to the Industrial Revolution of the late 1800s. This was a time when labor unions grew in popularity and leveraged their power to protest the unsafe working conditions and low wages forced upon many workers. At the time, President Grover Cleveland … Continue reading Embody Spirit Of Labor Day & Celebrate Your Email Accomplishments
