August 30, 2024 Why adaptability is the real key to successful leadership Adaptability is paramount to true leadership success, according to Alexa von Tobel. It means not just surviving but transforming—starting as a butterfly and emerging as a dragon. BY Alexa von Tobel In today’s digital age, we’ve encountered all the buzzwords about what it takes … Continue reading Why adaptability is the real key to successful leadership
John Oechsle — July 3, 2018 Follow @hjoech — July 3, 2018 It’s time for small businesses to capitalize on their edge in agility It’s easy to think of small businesses as scrappy underdogs when they’re stacked up against the deep pockets of national and multinational competitors in their industry, but the truth is there … Continue reading It’s Time to Prioritize Adaptability in Your Small Business’s CRM
Daniel JamesSeptember 14, 2015 There’s no shortage of paramount personality traits to seek out in your contact center supervisors, and chief among those is leadership. And leadership is a fluid quality in a person – just typing “what makes a good leader” into Google can yield thousands of articles, all with different bits of advice … Continue reading How Adaptability Leads to Leadership for Contact Center Supervisors
