July 24, 2024 CrowdStrike offers $10 Uber Eats gift cards as an apology for the outage Some partners say they can’t even redeem the offer. BY Jessica Bursztynsky CrowdStrike, the cybersecurity company behind last week’s massive computer crash, offered $10 Uber Eats gift cards to its affected partners and teammates for their troubles. But Uber flagged … Continue reading CrowdStrike offers $10 Uber Eats gift cards as an apology for the outage
Need to send an “Oops!” email? It’s crucial to follow up your error with the right message. Learn from these examples. Kath Pay on October 12, 2022 Breathes there the email marketer who never had to send an “Oops!” email? So you say your marketing team never had to send an “Oops!” email? Don’t be … Continue reading How to create an effective apology email: 7 examples
Julie Morse — May 6, 2018 — May 6, 2018 It takes 12 great customer experiences to make up for a single bad one. When something goes wrong, sending a polished, professional apology letter to your customers is the first step to making it right again. Whether it’s a scheduling mishap or bug in your … Continue reading 6 Excellent Apology Emails to Send to Your Customers
