August 14, 2024 Inflation just hit a key milestone. Here’s what that means for your bank account Don’t expect sky-high grocery prices to come down—but the news could signal financial relief for consumers in other ways. BY Anna-Louise Jackson It’s not just the temperatures that are starting to cool—after about two years of red-hot price … Continue reading Inflation just hit a key milestone. Here’s what that means for your bank account
July 09, 2024 Evolve Bank says a Russia-linked gang stole millions of customers’ data The Memphis-based company said criminals likely downloaded information such as names, Social Security numbers, and bank account numbers. BY Jessica Bursztynsky Evolve Bank & Trust said this week that hackers accessed millions of customers’ personal data during a recent cyberattack. The Memphis-based … Continue reading Evolve Bank says a Russia-linked gang stole millions of customers’ data
May 15, 2024 Junior Bank of America banker who died was working over 100 hours a week Wall Street has grappled for years with overwork among junior staff. BY Reuters The 35-year-old Bank of America investment banker who died from a blood clot earlier this month wanted to leave the U.S. bank because he was working … Continue reading Junior Bank of America banker who died was working over 100 hours a week
May 15, 2024 Digital bank Chime to roll out earned wage access product Chime says MyPay has no mandatory fees or interest and does not require a credit check. BY Reuters U.S. digital bank Chime is launching a product that will allow customers to access up to $500 of their wages before payday, the latest move … Continue reading Digital bank Chime to roll out earned wage access product
TD Bank rolls out a new sonic identity aiming to communicate consistent brand values and messages at every touchpoint. Chris Wood on February 14, 2024 When customer experience works, customers receive a consistent and seamless interaction with a business from touchpoint to touchpoint. An often overlooked feature of CX is sound. TD Bank sees it … Continue reading How TD Bank connects customer experience with sound
Nigeria’s central bank lifts crypto ban, introduces new regulations Maxwell William / Last Updated: Dec 23, 2023 The Central Bank of Nigeria has lifted its ban on cryptocurrency transactions, acknowledging the global trend towards regulating digital assets, according to a recent Reuters report. This move marks a departure from the bank’s February 2021 decision, … Continue reading Nigeria’s central bank lifts crypto ban, introduces new regulations
Bank Reports Show US Consumer Remains Strong ValueWalk / Oct 19, 2023 After solid reports from JPMorgan (NYSE:JPM), Wells Fargo (NYSE:WFC), and Citigroup (NYSE:C), traders turned their focus to Goldman Sachs and Bank of America as they continued to search for clues about the strength of the U.S. consumer and economy. Both Goldman Sachs and Bank … Continue reading Bank Reports Show US Consumer Remains Strong
The regional bank uses data, DAM and new channels like TikTok to build trust and authority with customers in major Northeast markets. Chris Wood on October 3, 2023 Citizens Bank is a regional business with approximately 1,200 branches in major northeast markets. To build trust and authority with customers they transformed their content strategy, broke … Continue reading How Citizens Bank transformed content to meet changing customer needs
By Rebecca Barker July 11, 2023 The Consumer Financial Protection Bureau (CFPB) ordered Bank of America earlier today to pay over $250 million for unlawful practices, including “double-dipping” on overdraft fees, using customers’ information to open accounts without their knowledge since 2012, and failing to fulfill rewards bonuses that had been explicitly promised to … Continue reading Bank of America has to pay $100 million to harmed customers. You might be one of them
Banker of choice for tech venture capitalists and start-ups hurt by narrow focus and rising interest rates. Constantine von Hoffman on March 13, 2023 Several big martech-related companies — including Roku and Roblox — are breathing easier following news they won’t lose their deposits in the failed Silicon Valley Bank (SVB). On Friday SVB was … Continue reading Roku, Roblox and other martech companies relieved by Silicon Valley Bank bailout
