Tag Archives: Bank

25 Staff Appreciation and Recognition Ideas That Won’t Break the Bank

Sean McDade — December 17, 2019 Employee experience is vital to a healthy and growing company. A poor employee experience leads to disgruntled or apathetic employees who suck the energy out a business. On the other hand, an exceptional employee experience leads to employees who pass on their enthusiasm to customers. In fact, customers are … Continue reading 25 Staff Appreciation and Recognition Ideas That Won’t Break the Bank

You Don’t Have to Be a Big Bank to “Chase” This Video Strategy

Carolee Bennett — July 25, 2019 Follow @medialogic — July 25, 2019 Scrolling through your feed on any social media platform tells you one of the most important things you need to know about social content: video grabs your attention. This is exactly why, after pointing to how important video has become on every platform … Continue reading You Don’t Have to Be a Big Bank to “Chase” This Video Strategy

Keep Your Contact Center in North America Without Breaking the Bank

Amy Bennet — June 27, 2019 — June 27, 2019 A quick trip down memory lane reminds us that the 1990s saw a massive rise in the practice of offshoring call centers. With the convergence of economic factors and technological advancement, it was seen as the cheap alternative for companies who required basic customer support … Continue reading Keep Your Contact Center in North America Without Breaking the Bank

Financial Services Need to Bank on Secure Instant Messaging

William MacDonald — May 21, 2019 — May 21, 2019 Data protection has never been more crucial within the financial industry. With stories regarding high-profile cyber-attacks appearing in the news cycle with increasing regularity, financial firms are facing a new imperative to remain compliant. Ensuring that their communications and data transmission are secure, therefore, must … Continue reading Financial Services Need to Bank on Secure Instant Messaging

How to Reward Employees Without Breaking the Bank

Robert Gloer — April 4, 2019 Follow @IOUFinancial — April 4, 2019 Us humans are driven by incentive, and modern leaders understand the importance of rewarding high-performing employees. While typical ways of doing so include bonuses and pay raises, oftentimes small business owners can’t afford to reward their employees monetarily. If you are in the … Continue reading How to Reward Employees Without Breaking the Bank

Bank Of America, Capital One Customers Warm Up To AI Marketing Tech

Bank Of America, Capital One Customers Warm Up To AI Marketing Tech by Laurie Sullivan  @lauriesullivan, June 11, 2018 Bank of America began rolling out its virtual voice assistant Erica, in March, and by June the financial institution says all customers will have an option to communicate with the technology online. The chatbot can search … Continue reading Bank Of America, Capital One Customers Warm Up To AI Marketing Tech

Bank Of America Launches AI-Driven Virtual Assistant

Bank Of America Launches AI-Driven Virtual Assistant by Chuck Martin , May 21, 2018 Bank of America is introducing its AI-driven virtual assistant Erica to its 25 million mobile clients. The digital assistant combines artificial intelligence, predictive analytics and natural language and can use voice, text or tapping. “Everything we do is based on what … Continue reading Bank Of America Launches AI-Driven Virtual Assistant