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Tag Archives: Caller

How to Improve the Caller Experience With These 3 Key Tips

Gina Botti — March 2, 2017 — March 2, 2017 Consumers expect a seamless experience when engaging with brands throughout the customer journey. This is especially true when consumers take their online experience offline by calling. From acquisition to retention, marketers must create a holistic and efficient experience for their prospects and customers. Otherwise, they … Continue reading How to Improve the Caller Experience With These 3 Key Tips

LinkedIn: “Caller ID” for Lead Generation

Bob WoodsMarch 24, 2015 One of the greatest features of LinkedIn also happens to be what I believe is one of the more underutilized aspects of the platform. Those who don’t use it to its fullest advantage are losing out on a huge lead-generation source. I’m talking about the “Who’s Viewed Your Profile” feature. The … Continue reading LinkedIn: “Caller ID” for Lead Generation