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Mukesh Gupta April 27, 2021 Premise: This past weekend, I ended up doing what I really love doing – watch movies. One of the movies that I watched was the 2016 movie “The Fundamentals of Caring” featuring the unassuming Paul Rudd. The movie was based on a book. As the movie title says, the movie … Continue reading Lessons for Leaders from the Movie – “The Fundamentals of Caring”
Ellen Christenberry November 13, 2020 For many companies, the holidays mean extra days off and hours spent with friends and family. For others, it’s the busiest time of the year. Hiring and training seasonal workers ramps up and everything is go,go,go. In fact, many contact centers see up to 10x the typical call volume during … Continue reading How to Avoid Scheduling Snafus as Holiday PTO Requests Flood in (While Still Caring for Your Team)
Brian Basilico — January 10, 2020 The Sweetest Sound… One of the things Dale Carnegie said in his book, How to Win Friends and Influence People, was that the sweetest sound in anybody’s ear is their own name. I want to take that a step further. I think the sweetest sound is not only somebody’s … Continue reading The Sweetest Sound and Why Caring Matters For Your Business
Derek Carpenter — March 10, 2017 Follow @HuemanRPO— March 10, 2017 Teddy Roosevelt enjoyed a tough-guy persona, but one quote widely attributed to him shows his softer side: “No one cares how much you know until they know how much you care.” Those are profound words from a Rough Rider and wise ones to keep … Continue reading 7 Strategies for Creating a Culture of Caring at Your Business
Click share is a crucial metric that can help you improve Shopping campaigns. Columnist and Googler Matt Lawson explains what it is and how to improve it. Matt Lawson on March 1, 2017 Click share is a key way to gauge the success of your Shopping campaigns. The metric shows you the percentage of … Continue reading Sharing is caring: Click share and post-holiday shopping success
by Jonathan Herrick March 11, 2016March 11, 2016 Caring – Defined as displaying kindness and concern for others. It’s a term not often heard in the sales process. In fact, for most businesses, sales is just a means to an end. A way to get a potential customer to buy your products and services and … Continue reading The Key to Small Business Success In Sales: Caring About People
Ryan MaherJune 25, 2015 We marketers are getting better at breaking down departmental silos and sharing standardized data within our orgs. Yet, we’re still failing miserably when it comes to sharing information with our external media partners – often the primary sources of our sales pipeline. This isn’t smart marketing. We need to communicate with … Continue reading Why Sharing Is Caring About Media ROI
