Barasha Medhi October 13, 2020 Building empathy as part of your company’s core values is perhaps one of the most powerful steps you can take to make a difference. The reason why empathy is so important is that workplaces comprise of humans. People need understanding, support, and caring to thrive truly. Because today’s organizations are … Continue reading 4 Tips For Leaders To Build An Empathy Centric Culture
Tag Archives: Centric
Business Focused, But People Centric
by Dave Brock July 28, 2016 Follow @davidabrockJuly 28, 2016 Often in understanding business leadership, people tend to focus on two extreme models of leaders. The first is the “It’s all about the numbers,” leader. Typically, these are portrayed as hard-charging, data-driven, task and goal focused, and sometimes ruthless executives. The other model is the … Continue reading Business Focused, But People Centric
How to Create a Customer Centric Vision Statement
Rebekah RichardsMay 29, 2015 What does your mission statement say? Is it poignant? Or does it leave you wondering, “What am I supposed to do with that?” Creating a customer-centric vision statement to guide new and veteran employees in your company is essential. This statement sets the tone for what’s expected in all departments. As … Continue reading How to Create a Customer Centric Vision Statement
Building A Customer Centric Strategy. A “Show, Don’t Tell” Approach!
By Aurelie Chazal, Published October 9, 2014 What being customer centric really means? That’s actually a very good question. To answer it let me tell you a story, the story of the company with one of the most customer centric strategies in the world: Zappos From Shoes to Customers, the Zappos’ fairytale: Once upon a … Continue reading Building A Customer Centric Strategy. A “Show, Don’t Tell” Approach!