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Here’s how marketers can lead and shape marketing technology strategies, focusing on six core competencies essential for martech success. Ana Mourão on July 2, 2024 Marketing technology, or martech, refers to tools and systems designed to support marketing efforts. It can also encompass technology used for sales and advertising. Because of its broad scope, … Continue reading 6 core competencies every martech manager needs
Daniel Burrus May 17, 2021 Even as I write this article, jobs in industries ranging from entertainment and media to manufacturing and medicine are being transformed by artificial intelligence (AI) and its many iterations. Many people don’t even know they are already in a competition with AI and that several facets of their job are … Continue reading 12 Competencies for Future Success and Advantage
Critical Competencies needed for work at home vs brick & Mortar Stores A widespread and ever-increasing trend within the contact center industry is to allow service representatives to handle customer contacts from the comfort of a home office. The growth of this virtual contact center workforce begs at least two questions: what are the key … Continue reading Must Have Critical Competencies: Work from Home vs Brick & Mortar Service Representatives
Darleen DeRosa — November 21, 2019 Follow @onpoint_llc Successful leadership can mean the difference between success and failure for any organization, whether it’s a start-up or an established multinational corporation. Rather than blindly clinging to the outdated myth of the “born leader,” most of today’s organizations put a great deal of time, effort, and money … Continue reading How to Design Effective Leadership Competencies
Darleen DeRosa — August 19, 2019 Follow @onpoint_llc — August 19, 2019 The role of the leader has never been as important or demanding as it is today. Leaders at all levels must deliver consistent, sustainable results in leaner organizations and get things done with fewer resources. There is an emphasis on maintaining employee morale … Continue reading The 3 Most Impactful Leadership Competencies
Taura Prosek — January 14, 2019 — January 14, 2019 Free-Photos / Pixabay In the world of HR, we have competency models that guide recruiting, learning, performance, and promotion. These models focus in areas of leadership, professional skills, and functional knowledge. What could possibly be missing? According to Deloitte’s Human Capital Survey, employees are changing … Continue reading Why Career Management Competencies Matter to Your Organization
Michel van Hove — January 12, 2019 — January 12, 2019 nattanan23 / Pixabay Watch this short explainer video by Harvard Business Review and find out why Core Competencies are important for strategists in large companies. Gary Hamel and C.K. Prahalad first introduced this concept in 1990 and since then many organisations have used this … Continue reading How to Drive Growth From Your Core Competencies
Rick Lepsinger — June 6, 2018 Follow @onpoint_llc — June 6, 2018 Many volumes of work have been written about the practices and strategies that differentiate great leaders from mediocre ones. While there are sometimes insights to be gained, most usually miss the point by focusing on notable personalities or generalized “types” of leaders rather … Continue reading The 5 Competencies of Agile Leadership
Daniel Burrus — December 11, 2017 Follow @DanielBurrus — December 11, 2017 Tumisu / Pixabay The robots are coming! That well-worn phrase used both in fiction and serious journalism encapsulates a fear that many share—that machines of all sorts are poised to take over every function and responsibility formerly performed by mere mortals. I have … Continue reading Career Competencies Where Humans Win, Hands Down
Amanda Clark — November 8, 2017 Follow @GrammarChicInc — November 8, 2017 geralt / Pixabay Recruiters spend just a few seconds skimming your resume to decide whether they want to learn more or move on. An easy way to attract their attention – and that of ATS – is to have a solid core … Continue reading How to Create a Core Competencies Section on Your Resume
