Tag Archives: Conflict

CMO Priorities Conflict With Delivering On Customer Experience

CMO Priorities Conflict With Delivering On Customer Experience by Laurie Sullivan @lauriesullivan, April 25, 2017 New data from the CMO Club and Signal paint a conflicting picture of CMO priorities and what they plan to spend to retain existing customers and make new friends. Nearly half of CMOs say they will spend between 30% and … Continue reading CMO Priorities Conflict With Delivering On Customer Experience

How to Prevent Online Data Conflict From Ruining Your Business

Steve Mitchell — December 15, 2016 Follow @bstephenmitchel— December 15, 2016 Imagine you’ve just won $ 1 million from Publishers Clearing House. And now they want to arrange a time to give you a giant check on national TV. Too bad they had your phone number wrong….so now someone else gets this life-changing prize. Wouldn’t … Continue reading How to Prevent Online Data Conflict From Ruining Your Business

How to Encourage Healthy Conflict in Your Teams

Paul KeijzerJuly 21, 2015 I’ve talked numerous times about the importance of creative conflict to improve the performance of teams or organisations. We all know that there are benefits to creative conflict and constructive critism; Hawkeye consulting lists the following 6 benefits of constructive conflict for teams and organisations: Increased participation in decision making Better … Continue reading How to Encourage Healthy Conflict in Your Teams