Tag Archives: Conquer

How to Divide and Conquer Work Assignments Based on Strengths and Preferences

Liz Kislik November 19, 2021   Last week I attended a series of meetings with the leadership team of a startup operation. We discussed a variety of initiatives — some in the planning stage, others in mid-implementation or at the point of debriefing. I observed as the leaders shared their thoughts about the current and … Continue reading How to Divide and Conquer Work Assignments Based on Strengths and Preferences

5 Tips to Conquer Employee Engagement in 2020

Anjan Pathak — February 26, 2020 Most top companies have already realized that modern employees demand personalized working experience. According to Gartner, 2020 is going to be all about the ‘voice of the employee.’ This leads to organizations getting more profound insights into their employee engagement levels. Their ideas have shifted from how their committed … Continue reading 5 Tips to Conquer Employee Engagement in 2020

Don’t Hold Back in the New Year: Conquer These 4 Call Center Projects and Boost your Agent and Customer Experience in 2020

Laura Krajewski — January 9, 2020 The ball dropped and like that, we’re in a new decade! Each new year comes with new goals. I’m not only talking about losing the 5 extra pounds we gained from eating all those Christmas cookies. And, I’m not referring to the resolution you made about watching just a … Continue reading Don’t Hold Back in the New Year: Conquer These 4 Call Center Projects and Boost your Agent and Customer Experience in 2020