Bill FaethMay 27, 2015 Not every organization will face a crisis. From offensive social media posts to offline crises, such as data breaches, a simple mistake can immediately place a company squarely in the spotlight. Many of the countless high-profile social media crises of the past several years surround poor employee or managerial judgement. This … Continue reading How Sharp Brands Handle a Corporate Crisis in the Social Media Age
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5 Tips For Calming A Social Media Crisis
Katie CooperJanuary 30, 2015 Social media is a beautiful thing; a far-reaching outlet full of endless possibilities for creativity and viral-ity. With the pros, however, come the cons and as important as it is to understand the benefits of social networks, it’s almost more important to prepare for the moments when they may be used … Continue reading 5 Tips For Calming A Social Media Crisis