Comm100August 31, 2015 Live chat can help your company save on support costs in so many ways that it’s hard to count them all. While low implementation and usage costs and lower phone bills are certainly good reasons to use live chat, the efficiency of live chat is what will help your company save the … Continue reading Improve Live Chat Efficiency: Perform 120 Days of Support in Only 30 Days
Comm100August 26, 2015 The verdict is in from too many sources to count, and they all say that live chat is the most cost effective way to manage support and communicate with website visitors. As good as live chat is, though, it is only as effective as the agents that use it and the way … Continue reading 6 Ways to Improve the Efficiency and Productivity of Your Live Chat Agents
Katrina PfannkuchJune 26, 2015 If each person were exactly the same, life would be pretty boring. Individual differences can be the biggest cause of team friction and delays, however, costing time and money and disrupting the content development cycle. To craft a high level of overall team efficiency, it helps to have a good sense … Continue reading How to Pump Up Efficiency When Collaborating With Diverse Personalities
Amanda McGuinnessJune 15, 2015 Before you can set up a display, run a promotion, or vie for the best shelf space, you have to show up to the retailer meeting. When busy, it is something so secondary that it can easily be overlooked, hiding in plain sight. Field reps can get so bogged down with the … Continue reading Maximize Efficiency Through An Organized Schedule
Elli BishopJune 8, 2015 Are you behind the curve when it comes to generating employee efficiency in your workplace? Managers and HR innovators at larger companies seem to be catching on, but many still lag a bit behind when it comes to fully understanding how and why employees maintain high levels of productivity throughout the … Continue reading Is Your Office Built for Efficiency? Five Unsung Heroes in the Employee Productivity Equation
Isaac LeungMay 10, 2015 Can the advertising industry take on some of the hard-earned lessons from the manufacturing industry, and apply them to their own operations? Over the last few decades, manufacturers in countries like the US, Australia and Japan faced stiff competition from developing countries. Those who survived did so by adopting new technologies … Continue reading Boost Advertising Production Efficiency With These Lessons From Manufacturing
Jimmy WinskowskiApril 3, 2015 Invoices, receipts, and business communication are one of the most voluminous bodies of writing going back all the way to the civilizations of Sumer and Egypt. And while there are also many different business methodologies tried out over the past 4000 years, it still surprises people that it has only been … Continue reading Improving Efficiency Through Business Processes
Randall BeardFebruary 5, 2015 Over the last several years, digital audience measurement has taken several major steps forward with the measurement of non-fraudulent views, viewable impressions, and on-target audience delivery. These are all core building blocks to effective digital advertising: Your digital ad can’t be effective if it’s” viewed” by a non-human bot. The ANA … Continue reading Reach Efficiency: An Untapped Opportunity to Increase Your Digital Advertising Effectiveness
