Tag Archives: Elements

3 elements of a customer technology strategy

Tips for shifting from siloed martech, salestech and support tech to a cohesive strategy for seamless customer interactions. Frans Riemersma on August 21, 2024   Delivering a seamless customer experience is crucial for staying competitive. Yet, many companies manage martech, salestech and support tech in isolation, resulting in fragmentation of that experience. An integrated customer … Continue reading 3 elements of a customer technology strategy

The success elements of marketing-driven growth, Part 2

Here’s how customer-centric content, lifecycle engagement and defined processes help drive organizational growth. Carlos Hidalgo on July 26, 2023 This is the second part of a three-part series on the success elements of growth. Part 1 can be found here. While marketing does not stand alone in driving organizational growth, it plays a more prominent … Continue reading The success elements of marketing-driven growth, Part 2

4 Helpful Elements of Buyer Personas Essential to Your Brand Storytelling

Tony Zambito May 10, 2021 Marketing Leaders Can Use 4 Approaches Involving Buyer Personas To Create A Brand Story Buyers Will Want To Read Some of the best books ever written often involve an engaging central character or several central characters. Stories are written that revolve around a plot of the central character facing and … Continue reading 4 Helpful Elements of Buyer Personas Essential to Your Brand Storytelling