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November 17, 2024 This is how to be an empathic leader during stressful times When the going gets tough, you want to be the kind of manager who makes things easier for the people who work for you. BY Kathleen Davis Being a good leader is challenging in the best of times. But in stressful or … Continue reading This is how to be an empathic leader during stressful times
by Ben LabaySeptember 21, 2016 What’s the best way to increase conversions? Apart from basic usability fixes, aligning your messaging and design with your users’ motivations is a good bet. Problem is, discovering user motivations is one of those things that is much easier said than done. There are, however, research techniques that purport to … Continue reading Empathic Design: Mapping Your Brain, Brand, and Data
