Dive into research findings and real-world examples of how positive employee experiences translate to better customer experiences. Alicia Arnold on August 23, 2024 The connection between employee experience (EX) and customer experience (CX) is well-documented, with both anecdotal evidence and statistical data supporting the correlation. Research indicates that positive EX leads to superior CX, … Continue reading How employee experience drives customer satisfaction
Tag Archives: Employee
What is period leave? The complicated push for a new employee benefit
August 04, 2024 What is period leave? The complicated push for a new employee benefit More employers are considering offering workers time off for menstruation—but it’s not as straightforward as it might seem. Menstrual leave, which allows workers to take time off due to their periods, is not a particularly new concept. Russia had a … Continue reading What is period leave? The complicated push for a new employee benefit
LinkedIn influencer draws backlash for smiling selfie on a post about firing his employee
June 19, 2024 LinkedIn influencer draws backlash for smiling selfie on a post about firing his employee A cringey post on LinkedIn is yet another reminder to read the room before sharing your ‘career expertise’ on social media. BY Joe Berkowitz The photo in a recent LinkedIn post features a smiley guy in a backwards baseball … Continue reading LinkedIn influencer draws backlash for smiling selfie on a post about firing his employee
Why every employee deserves to get leadership development
May 09, 2024 Why every employee deserves to get leadership development Neena Newberry observes expanding access to leadership development creates more fairness and equity and also ensures our organizations are as dynamic, innovative, and resilient as the markets in which we operate. BY Neena Newberry There’s a lot of talk in business today about the importance … Continue reading Why every employee deserves to get leadership development
Colon cancer rates are rising. Making screening an employee benefit could help catch it earlier
April 06, 2024 Colon cancer rates are rising. Making screening an employee benefit could help catch it earlier A new benefit by Color Health is making it easier for companies—and their employees—to detect cancer. Hasbro and the Teamsters union are already customers BY Adam Bluestein Colorectal cancer is officially the leading cause of cancer-related death among younger … Continue reading Colon cancer rates are rising. Making screening an employee benefit could help catch it earlier
Companies are likely going to invest less in employee experiences in 2024
By Jared Lindzon Forecasters are warning that it’s going to be a chilly 2024, at least when it comes to employee experience investments, sometimes abbreviated to “EX.” According to a new report from Forrester, organizations are likely to freeze or reduce their EX budgets next year—which can include employee perks; training; workplace flexibility; and … Continue reading Companies are likely going to invest less in employee experiences in 2024
Whole-body health: 3 ways to approach employee well-being
By Jennifer Gendron September 29, 2023 Lately, I have been thinking about how we define health. Too often, we try to slot health into neat and tidy categories. We view mental, physical, and social wellness as existing independently of each other. In reality, this couldn’t be further from the truth: All aspects of our … Continue reading Whole-body health: 3 ways to approach employee well-being
Five Ways AI Is Automating Employee Onboarding: Why HR Managers Should Listen
Five Ways AI Is Automating Employee Onboarding: Why HR Managers Should Listen ValueWalk / Jul 3, 2023 Artificial Intelligence (AI) continues to prove itself as a valuable organizational asset for business leaders and human resource managers looking for new possibilities to win the talent battle in an increasingly red-hot labor market. Attracting the … Continue reading Five Ways AI Is Automating Employee Onboarding: Why HR Managers Should Listen
Could ‘wellness capitalism’ put employee health data at risk?
By Wilfred Chan June 23, 2023 Most workers at big American companies receive employee wellness benefits. But what if those programs are actually a kind of worker surveillance—that may not even be making workers healthier? A new report from the Data & Society nonprofit argues exactly that. A team of researchers claim that the … Continue reading Could ‘wellness capitalism’ put employee health data at risk?
Employee advocacy: The untapped goldmine in your content marketing strategy
Explore why employee advocacy could be a game-changer, with practical tips, examples and actionable steps to get started today. Stephanie Trovato on June 21, 2023 Picture this. You’ve just hit the “publish” button on your company’s latest blog post. A masterpiece, full of trend analyses, punchy insights and actionable takeaways. Once upon a time, you … Continue reading Employee advocacy: The untapped goldmine in your content marketing strategy