Omer Minkara — March 29, 2019 Follow @omer_aberdeen — March 29, 2019 Digital enablement is almost everywhere. Nearly all recent conversations I have with customer experience (CX) executives across companies of all sizes and industries involve how they currently use digital channels (e.g., social media, video and messaging), or plan to use them to meet … Continue reading Speech Analytics: Don’t Forget About Voice in Your Digital Enablement Strategy
Tag Archives: Enablement
Martech enablement series: Part 9 — Bringing it all together!
In the final installment of a nine-part series, contributor Peter Ladka wraps up by discussing what we’ve learned about the martech enablement process and how to evaluate your progress in transforming your marketing organization. Peter Ladka on October 5, 2017 Welcome to Part 9 of “A Nine Part Practical Guide to Martech Enablement.” This … Continue reading Martech enablement series: Part 9 — Bringing it all together!
Martech enablement series: Part 8 — Executing martech enablement
In Part 8 of a nine-part series, contributor Peter Ladka discusses how your team can put its learning and experiences to work in moving your marketing organization toward digital transformation and maturity. Peter Ladka on September 26, 2017 Welcome to Part 8 of: “A Nine Part Practical Guide to Martech Enablement.” This is a … Continue reading Martech enablement series: Part 8 — Executing martech enablement
Martech enablement series: Part 7 — Insights, intelligence and integration
In Part 7 of a nine-part series, contributor Peter Ladka digs into the systems that make up the ‘dashboards of your martech stack to bring martech enablement insights to your team. Peter Ladka on September 19, 2017 Welcome to Part 7 of: “A Nine Part Practical Guide to Martech Enablement.” This is a progressive … Continue reading Martech enablement series: Part 7 — Insights, intelligence and integration
Martech enablement series: Part 6 — Building the car
In Part 6 of a nine-part series, contributor Peter Ladka takes a look at the “car” of the race team and how its corresponding systems allow your marketing organization to take action with its martech stack. Peter Ladka on September 14, 2017 Welcome to Part 6 of: “A Nine Part Practical Guide to Martech … Continue reading Martech enablement series: Part 6 — Building the car
Martech enablement series: Part 5 — The team strategy
In Part 5 of a nine-part series, contributor Peter Ladka explains how to create overarching goals for your martech strategy that will provide insight and guidance for your martech team. Peter Ladka on September 6, 2017 Welcome to Part 5 of: “A Nine Part Practical Guide to Martech Enablement.” This is a progressive guide, … Continue reading Martech enablement series: Part 5 — The team strategy
Martech enablement series: Part 4 — Building the team
In Part 4 of a nine-part series, contributor Peter Ladka takes a look at how to identify roles and responsibilities, and how to educate and train your team to successfully move your organization towards martech enablement. Peter Ladka on August 29, 2017 Image credit: Abdul Razak Latif / Shutterstock.com Welcome to Part 4 of … Continue reading Martech enablement series: Part 4 — Building the team
Martech enablement series: Part 3 — Assembling your team members
In his third piece in a 9-part series, contributor Peter Ladka takes a look at the similarities between a race team and a martech team, explaining how to model your team to help it win in the martech enablement race. Peter Ladka on August 22, 2017 Image Credit: EvrenKalinbacak / Shutterstock.com Welcome to part … Continue reading Martech enablement series: Part 3 — Assembling your team members
Martech enablement series: Part 2 — The race team analogy
In the second installment of a 9-part series, contributor Peter Ladka discusses how to create a ‘race team,’ develop a strategy, build and maintain the race car (your martech stack) and run the races (execute your strategy). Peter Ladka on August 15, 2017 Welcome to Part 2 of: “A Nine-Part Practical Guide to Martech … Continue reading Martech enablement series: Part 2 — The race team analogy
Martech enablement series : Part 1 — What is ‘martech enablement?’
In his first piece in a nine-part series, contributor Peter Ladka defines what martech enablement is and discusses how an organization should approach the process to gain a competitive advantage. Peter Ladka on August 8, 2017 Welcome to Part 1 of this series: “A Nine-Part Practical Guide to Martech Enablement.” This series will outline … Continue reading Martech enablement series : Part 1 — What is ‘martech enablement?’
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