by Chris Layne August 1, 2016August 1, 2016 eCommerce wholesale websites, both mobile and desktop, are changing the wholesale landscape. B2B sales have already outpaced B2C sales by almost double, and wholesalers are quickly implementing eCommerce platforms to suit their clients’ needs. As B2B eCommerce continues to grow, the presence of uniquely B2B-focused features will … Continue reading How eCommerce Wholesale Platforms are Improving Customer Experiences
Tag Archives: Experiences
Move over, text ads: How data feeds are driving new search experiences
Contributor Christi Olson, Search Evangelist at Bing, takes a deeper look at data feeds and their role in search (past, present and future). Christi Olson on May 20, 2016 If you haven’t done it already, now would be a great time to take a fresh look — or even a first look — at … Continue reading Move over, text ads: How data feeds are driving new search experiences
How to Create Shopping Experiences That Convert
by Brett Bair May 4, 2016May 4, 2016 If you’ve ever shopped for new wallpaper, you can relate to how difficult it might be to buy it online. It’s something you really want to see in person before you’re comfortable putting up on your walls. For Graham & Brown, a high-end wallpaper company, the natural … Continue reading How to Create Shopping Experiences That Convert
How To Use Social Media To Transform Negative Customer Experiences
by Imani Mixon April 9, 2016April 9, 2016 Back in the day, the customer journey began with the ding of the overhead doorbell of the convenience store and concluded as items were neatly wrapped at the cash register. If your company was lucky, a memorable in-store visit would result in positive recommendations from happy customers … Continue reading How To Use Social Media To Transform Negative Customer Experiences
Want to Thrive in the Future of eCommerce? Start Creating Unique Experiences
by JT Ripton March 6, 2016March 6, 2016 As e-commerce grows and the Internet spreads through our lives to inform our hourly habits, e-commerce retailers must make sure they meet the rising expectations of customers in an increasingly connected world. Consumers are holding businesses accountable for their actions and funneling the entire shopping experience through … Continue reading Want to Thrive in the Future of eCommerce? Start Creating Unique Experiences
6 Statistics Behind Poor Candidate Experiences
by Daniel James November 18, 2015 Follow @FurstPersonNovember 18, 2015 Your job candidates want to work for you – that’s why they took the time to seek out your application, review your organization, and learn about your company. But after all that effort that the candidate puts in, they might suddenly walk away from your … Continue reading 6 Statistics Behind Poor Candidate Experiences
What’s More Important, Experience Or Experiences
Dave BrockSeptember 2, 2015 The other day I was speaking to a large group of sales people. Many were very new to sales, they had been selling for only a few years. During the conversation, one person asked how she should progress in her career. She and several others related they were looking for new … Continue reading What’s More Important, Experience Or Experiences
Build a Directory of Contact Experiences
Brent PohlmanAugust 23, 2015 In the past, the business card file was where people often kept contacts’ names. Oh, now we have become much more sophisticated and we keep these files on our smartphones. But how valuable are these lists of contacts. I would tell you there is a more critical list that you need … Continue reading Build a Directory of Contact Experiences
Infusion Of Data Into Experiences Across Screens, Whew!
Laurie Sullivan @lauriesullivan, (July 22, 2015) As the moderator during the opening panel at OMMA LA on Tuesday, Arthur Chan, EVP, Digital Marketing, Palisades MediaGroup, asked panelists what are some of the things you want to see from technology, are you looking forward to in the future? Here’s what they said. Jason Gaboriau, EVP, Executive Creative Director, Doner LA: … Continue reading Infusion Of Data Into Experiences Across Screens, Whew!
Online to Umlauts: 3 Ways Ikea’s Digital Assets Entice In-Store Experiences (Part 3)
Bryan PearsonJuly 20, 2015 More than 70 percent of consumers prefer to buy their furniture in a physical store, but what about their frihetens? This is a challenge Ikea has been tackling as it tests a variety of approaches to bridging online and in-store experiences. The Scandinavian furniture chain, known for fashionable and functional products … Continue reading Online to Umlauts: 3 Ways Ikea’s Digital Assets Entice In-Store Experiences (Part 3)