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Tag Archives: Facts

Google Algorithms Can Tell When Sources Agree On Facts

Google Algorithms Can Tell When Sources Agree On Facts by Laurie Sullivan  @lauriesullivan, August 11, 2022 Google designs its ranking systems to serve relevant information from the most reliable sources that demonstrate expertise, authoritativeness and trustworthiness. The latest artificial intelligence (AI) model, Multitask Unified Model (MUM), helps by identifying and prioritizing signals related to reliability. … Continue reading Google Algorithms Can Tell When Sources Agree On Facts

Numbers and Facts You Need to Know About Audio Content in 2021

Ron Jaworski April 16, 2021 The growth of audio content has been on a constant upward trajectory for the past few years, with the latest push coming from social audio. Slowly but surely, the medium has become an essential element of the media mix for publishers, advertisers, and listeners alike. Audio is the evolution and … Continue reading Numbers and Facts You Need to Know About Audio Content in 2021

No Easy Fix: Opinion and Belief vs. Facts and Truth

Paul Oestreicher February 8, 2021 We’ve all experienced the feeling. Our hopes get raised and then… splat. No payoff. No satisfaction. I got excited when I saw the title of Adam Grant’s recent article, “The Science of Reasoning With Unreasonable People,” published in The New York Times. Could “motivational interviewing” help win over people who … Continue reading No Easy Fix: Opinion and Belief vs. Facts and Truth

3 Facts IT Pros Wish Your Contact Center Would Prioritize on the Hunt for a Better Omnichannel Platform

Veronica Krieg July 27, 2020 Last week, I texted my vet on a Saturday to cancel an appointment for my cat Nacho. Within seconds, I got a response from Julie, the friendly and peppy office manager. It took less than 60 seconds to reach out and get confirmation for my request. At my previous vet’s … Continue reading 3 Facts IT Pros Wish Your Contact Center Would Prioritize on the Hunt for a Better Omnichannel Platform