Starbucks creates connection with its customers through an AI-driven feedback loop. But you can take some first steps beginning with a simple use case. Melissa Reeve on September 16, 2024 According to the experience management company Qualtrics, 63% of customers believe companies need to get better at listening to their feedback. This aligns with … Continue reading How to build fast, effective feedback loops in an AI-driven world
August 23, 2024 $7 footlong: Subway joins McDonald’s in offering meal deals as fast-food menu inflation comes under fire The days of the $5 footlong may be long gone, but growing consumer backlash has led the sandwich chain to enter the value wars. BY Sarah Bregel The fast-food wars continue to drive deals for hungry, discount-seeking … Continue reading $7 footlong: Subway joins McDonald’s in offering meal deals as fast food menu inflation comes under fire
August 19, 2024 How did Walmart’s drone delivery service grow so big, so fast? Walmart now has the largest drone delivery footprint of any U.S. retailer. But the retail giant’s journey there required help from others. BY Kolawole Samuel Adebayo It has become increasingly common to see a drone hovering over a building with a delivery … Continue reading How did Walmart’s drone delivery service grow so big, so fast?
July 29, 2024 This on-demand 3D weaving machine could help solve the fast-fashion crisis Unspun’s machines help brands cut down on overproduction. Here’s how it plans to scale its technology. BY Elizabeth Segran For fashion brands, making a pair of jeans is a little like gambling. They must decide what silhouettes will be hot next year: … Continue reading This on-demand 3D weaving machine could help solve the fast fashion crisis
May 24, 2024 6 best fast-food restaurants for eating vegan on your long weekend road trip Traveling while vegan? Here’s where you can grab a snack sans animal products this Memorial Day holiday. BY Sarah Bregel Avoiding junk food while on a road trip is hard. Eating vegan on a road trip is even harder. Most … Continue reading 6 best fast food restaurants for eating vegan on your long weekend roadtrip
Here’s actionable advice on automatically and quickly converting data from a range of channels into data you can use. Ana Mourão on January 2, 2024 There is much talk about how marketers can leverage customer data. However, this also means thinking about how this same customer data needs to flow throughout all the marketing platforms … Continue reading How can marketers help make customer data available automatically and fast?
By Liz Stinson The office has become a place of contentious experimentation. It’s never been harder to know what the office means to workers today, and what it might mean in the future. Companies’ return-to-office mandates have created rifts between employers and employees, who are often at odds when it comes to where the … Continue reading RTO in 2024: Fast Company’s 8-point guide for designing an office your workers actually want to return to
By Wilfred Chan September 26, 2023 For two decades, Cory Doctorow has led a public fight against draconian copyright laws, monopolistic tech platforms, and surveillance capitalism. But the challenge in trying to stoke a rebellion against the tech giants isn’t just that they’re powerful—it’s that their tactics are so boring. “It is precisely because … Continue reading ‘We do not have fast companies anymore’: Cory Doctorow on where tech went wrong, and how to fix it
By Chris Morris September 21, 2023 Median salaries—for everybody—at tech companies are generally higher than other fields. But in some cases, though, the amounts the bosses take home are hundreds—or even thousands—of times higher than even well-paid employees. As part of Fast Company’s CEO Fair Pay report, we’ve broken out the 15 CEOs of … Continue reading Fast Company’s CEO Fair Pay report: The 15 ‘least fairly’ paid tech CEOs
By Jennifer Alsever January 06, 2023 The uber-tight labor market has prompted employers to speed up the hiring process to land the best candidates before they disappear—and increasingly, software is helping to make those job offers. Speed is everything in today’s job market. The nation’s unemployment rate held steady at 3.7% in November, the … Continue reading AI-powered speed hiring could get you an instant job, but are employers moving too fast?
