September 06, 2024 Why optimistic leaders create more productive and happier workplaces In his new book, the founder of Keurig Green Mountain shares his entrepreneurial story and his advice for becoming a more optimistic leader. BY Robert Stiller My wife, Christine, still remembers how, in the early years at Green Mountain, I would often lie awake … Continue reading Why optimistic leaders create more productive and happier workplaces
August 24, 2024 4 successful leaders on the lessons they wish they learned earlier Executives recall the key lessons they wish they had learned earlier in their careers. BY Matthew C. Meade Reflecting on my career journey, one crucial lesson stands out: Embracing discomfort is essential for growth. For over five years, I thrived in one … Continue reading 4 successful leaders on the lessons they wish they learned earlier
August 23, 2024 Why leaders shouldn’t focus on creating a corporate culture—and what they should build instead An emotional intelligence expert explains how building a sense of community can help companies increase employee engagement, boost worker mental health, and more. BY Harvey Deutschendorf Leaders often preach about the importance of building a healthy company culture. Understandably, … Continue reading Why leaders shouldn’t focus on creating a corporate culture—and what they should build instead
August 15, 2024 Personality tests might be derailing your leaders There’s a surge in organizations turning to personality tests to assess and develop leadership. Although they can reveal crucial insight, they can just as easily be misused. BY Matt Paese “I honestly don’t know how I became this person.” This anguished remark came as a newly … Continue reading Personality tests might be derailing your leaders
August 12, 2024 Tech failures like the Crowdstrike outage are the new normal. Here’s how leaders can prep for them PagerDuty CEO Jennifer Tejada says companies can’t stop incidents from happening, but they can reduce the risks. BY Stephanie Mehta Hello and welcome to Modern CEO! I’m Stephanie Mehta, CEO and chief content officer of Mansueto … Continue reading Tech failures like the Crowdstrike outage are the new normal. Here’s how leaders can prep for them
August 04, 2024 The best leaders know how to channel chutzpah Although chutzpah is generally associated with arrogance, it can also describe the unapologetic straightforwardness occasionally needed to get the job done. BY Yonason Goldson In the opening episode of the hit series Suits, Mike Ross bluffs his way into Harvey Specter’s office, then lands a … Continue reading The best leaders know how to channel chutzpah
We spent 10 minutes discussing the latest research on customer experience with Holden Bale, Global Head of Experience & Commerce at Merkle. Mike Pastore on July 31, 2024 Companies that rate highly for customer experience are more likely to have well-integrated technology, make their investment decisions with their customers in mind and are using … Continue reading What CX leaders do that laggards don’t
July 12, 2024 3 proven ways leaders can inspire disengaged employees How to think about tapping into the latent capacity of the seemingly disengaged fence-sitters. BY Ishan Galapathy Imagine this: You’ve got a team of ten rowers on your boat. Three people are rowing their hearts out, dripping sweat, and giving all they’ve got. There are … Continue reading 3 proven ways leaders can inspire disengaged employees
July 04, 2024 3 things business leaders can learn from Bon Jovi’s 40-year longevity Bon Jovi’s latest studio album—the band’s 16th—entered the chart’s at No. 1 last month. This marketing exec says entrepreneurs can learn a lot about staying power from the band. BY Rafe Gomez In the four-part Hulu series Thank You, Goodnight, director Gotham … Continue reading 3 things business leaders can learn from Bon Jovi’s 40-year longevity
A new report from Twilio Segment finds company directors optimistic that AI stratgeies can help beat their competitors. Kim Davis on June 18, 2024 No fewer than 89% of B2B and B2C directors and above believe that ethical use of AI can deliver a competitive business advantage. That’s the takeaway from the new “State … Continue reading Business leaders believe AI can deliver a competitive advantage
