Tag Archives: move

Stop Itemizing Everything: Move Beyond Competition

Daniel Burrus — February 13, 2020 Human beings are competitive in all circumstances, and it has only intensified in today’s predominantly technologically advanced world. No matter the industry or particular field, competition is fierce, and regardless of what you and your organization do in terms of products or services, there’s inevitably someone else offering a … Continue reading Stop Itemizing Everything: Move Beyond Competition

A Guide to Change Management in Your Contact Center: 4 Strategies to Align People and Processes as You Move your Tech to the Cloud and Mature your Systems this Year

Veronica Krieg — January 10, 2020 More than 80% of CX professionals said they were starting or in the middle of a digital transformation project in 2019. And, the focal point for these transformative moves is improving customer experience. As disruptors and new competitors emerge in markets, companies continue to seek out ways to level … Continue reading A Guide to Change Management in Your Contact Center: 4 Strategies to Align People and Processes as You Move your Tech to the Cloud and Mature your Systems this Year

How to Set up an Email Sequence to Move Customers Through Your Sales Funnel

Michael Ugino — June 11, 2019 — June 11, 2019 Have you been in a situation where you’re scoring lots of new leads and growing your email list like crazy? It’s an amazing feeling, but were you shocked when these leads didn’t turn into more sales — especially after you sent all of those promotional … Continue reading How to Set up an Email Sequence to Move Customers Through Your Sales Funnel

5 steps to move closer to one-to-one personalization

Brands need solid data, good deliverability with ISPs and user-friendly email templates to cater to customers more effectively. Kyle Henderick on May 10, 2019 “One-to-one marketing” continues to be one of the biggest buzzwords of 2019. At MarTech West last month, it felt like everyone at the conference discussed how their teams are working to … Continue reading 5 steps to move closer to one-to-one personalization

5 Tips for Maximizing Productivity While Working on the Move

Holger Reisinger — April 24, 2019 Follow @ReisingerHolger — April 24, 2019 Like many others, I spend a significant portion of my time, over 50 percent, on the road traveling to other offices, seeing clients and attending events. We’re in an age where executives are increasingly expected to maintain a presence across multiple markets and … Continue reading 5 Tips for Maximizing Productivity While Working on the Move

Execs and Leaders: 3 Reasons Why the Ship Doesn’t Move When You Turn the Wheel

Ed Muzio — March 1, 2019 Follow @edmuzio — March 1, 2019 You’ve got the title, the corner office and the perks. But most of all, you’ve got a realistic picture of the job: to be an executive or senior leader is to be the person with whom the buck stops. Small, isolated problems arise … Continue reading Execs and Leaders: 3 Reasons Why the Ship Doesn’t Move When You Turn the Wheel