Adam BaetuMay 27, 2015 There’s an abundance of tips, advice and strategies for improving your email marketing campaign available online, from how to build a rock-solid recipient list to creative ways you can strengthen the visual impact of your email content. However, before you even think about implementing any of these tips, you need to … Continue reading The 3 Biggest ‘Nos’ in Email Marketing
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No No’s For Dealing With Customer Care On Twitter
Anneke SteenkampMarch 15, 2015 If you don’t implement it right, Twitter, like most other business strategies, can backfire and become detrimental to your customer service. In recent years, customers have flocked to social media platforms in expectations of prompt responses to their complaints. On these online platforms, not only are they able to voice their … Continue reading No No’s For Dealing With Customer Care On Twitter