Justin Oberbauer — June 6, 2017 — June 6, 2017 Operationalizing a High Volume Onboarding Team. How to do it scalably and efficiently while achieving near 100% Customer Satisfaction and lowering time to desired outcome. If you’ve spent any time in SAAS Customer Success, you’ll understand that one of the most important aspects of adopting … Continue reading Operationalizing a High Volume Onboarding Team