August 12, 2024 Tech failures like the Crowdstrike outage are the new normal. Here’s how leaders can prep for them PagerDuty CEO Jennifer Tejada says companies can’t stop incidents from happening, but they can reduce the risks. BY Stephanie Mehta Hello and welcome to Modern CEO! I’m Stephanie Mehta, CEO and chief content officer of Mansueto … Continue reading Tech failures like the Crowdstrike outage are the new normal. Here’s how leaders can prep for them
August 03, 2024 How the real Olivia Pope would have handled the CrowdStrike outage Crisis manager Judy Smith, the inspiration for the TV show ‘Scandal,’ unpacks what the company got right and where it dropped the ball. BY Shalene Gupta Judy Smith is a crisis manager whose career was the inspiration for the TV show Scandal—specifically … Continue reading How the real Olivia Pope would have handled the CrowdStrike outage
July 24, 2024 CrowdStrike offers $10 Uber Eats gift cards as an apology for the outage Some partners say they can’t even redeem the offer. BY Jessica Bursztynsky CrowdStrike, the cybersecurity company behind last week’s massive computer crash, offered $10 Uber Eats gift cards to its affected partners and teammates for their troubles. But Uber flagged … Continue reading CrowdStrike offers $10 Uber Eats gift cards as an apology for the outage
July 23, 2024 How to get compensated by Delta for flights grounded by the CrowdStrike outage Everything you need to know about reimbursements, refunds, vouchers, and more—thanks in part to a Delta employee’s intel on Reddit. BY Alex Pasternack Among the many thoughts that drifted through my mind over the course of four long hours … Continue reading How to get compensated by Delta for flights grounded by the CrowdStrike outage
Outage caused by CrowdStrike’s disastrous update affected 8.5 million devices The update left airlines, banks and major companies facing the blue screen of death. cheyenne macdonald Sat, Jul 20, 2024 REUTERS / Reuters The global outage caused by a faulty update from cybersecurity provider CrowdStrike on Friday affected some 8.5 million Windows devices, … Continue reading Outage caused by CrowdStrike’s disastrous update affected 8.5 million devices
What the company is calling a “glitch” kept more than 500,000 users across the world from accessing the tech giant’s platforms. Constantine von Hoffman on March 5, 2024 Meta’s online properties were down for about two hours Tuesday, preventing more than half a million Facebook, Instagram, Messenger, WhatsApp and Threads users from using their accounts, … Continue reading Meta suffers major outage at Facebook, Instagram, WhatsApp and Threads
A permission change with Amazon Web Service prevented customers from accessing most Salesforce services for several hours. Constantine von Hoffman on September 20, 2023 There was a huge outage of Salesforce services today following an internal permission change. As a result, customers were not able to access services for several hours. “This is about … Continue reading Salesforce says an internal action caused service outage
T-Mobile data breach compromised 37 million customers’ data Mariella Moon @mariella_moon T-Mobile has admitted that hackers were able to steal the information of around 37 million postpaid and prepaid customers in another major data breach. The carrier said in a regulatory filing that it discovered the issue on January 5th, but that it believes the … Continue reading T-Mobile outage affected thousands of users across the US
Amazon Ads Reporting Outage Throws Off Calculations For Black Friday Campaign Spend by Laurie Sullivan , Staff Writer @lauriesullivan, November 30, 2022 A glitch in Amazon’s ad tools system on Black Friday caused advertisers to potentially overspend up to hundreds of thousands of dollars during the hottest holiday weekend of the year, while others underspent, causing them … Continue reading Amazon Ads Reporting Outage Throws Off Calculations For Black Friday Campaign Spend
Google Search Outage Causes Issues With Quality And Indexing by Laurie Sullivan @lauriesullivan, August 9, 2022 Google Search briefly experienced complications from a nearby electrical fire that lead to longer page-load times, errors, and empty search results. An electrical fire at a Google data center in Council Bluffs, Iowa, injuring three electricians working on a substation … Continue reading Google Search Outage Causes Issues With Quality And Indexing
