Tag Archives: Planning

Succession Planning: The 2 Most Important Elements For Success

Darleen DeRosa — March 26, 2018 Follow @onpoint_llc — March 26, 2018 Having a pipeline of high-potential employees who can step up to different leadership positions in your company will have a significant impact on the long-term success of your business. For example, as noted in research by CEB/Gartner, “only 1 in 7 high performers … Continue reading Succession Planning: The 2 Most Important Elements For Success

Practical advice for planning a CRM marketing stack upgrade

Looking to upgrade your martech stack to make the most of your marketing capabilities? Columnist Jose Cebrian has some tips to ensure a smooth transition. Jose Cebrian on December 20, 2017   The revolution in customer relationship marketing (CRM) continues with an exponential increase in the points of data available to leverage for marketing. Data … Continue reading Practical advice for planning a CRM marketing stack upgrade

How to Use ‘Lean Planning’ to Develop Your Business

Sabrina Parsons — December 18, 2017 — December 18, 2017 geralt / Pixabay 200-page business plan documents are cumbersome projects that often render themselves obsolete in a fraction of the time it took to initially create the document. Declaring business plans “dead”, however, removes too much of the responsibility around planning as an entrepreneur, often … Continue reading How to Use ‘Lean Planning’ to Develop Your Business

4 Things to Consider When Planning Your 2018 Customer Service Strategy

Robert C. Johnson — December 15, 2017 Follow @TeamSupportCEO — December 15, 2017 geralt / Pixabay Some businesses feel at least a step behind their customers when it comes to customer service. If this is you, don’t panic! You’re not alone and it wasn’t all that long ago when having customers send you emails about … Continue reading 4 Things to Consider When Planning Your 2018 Customer Service Strategy

3 Common Email Calendar Planning Mistakes (And How To Avoid Them)

James Glover — September 27, 2017 Follow @coherentpath — September 27, 2017 Pexels / Pixabay The pressure is on for retail marketers to up the volume of emails they’re sending. This comes as no surprise, considering the ROI is huge (3800%, according to the Direct Marketing Association) and emails have been proven to boost revenue … Continue reading 3 Common Email Calendar Planning Mistakes (And How To Avoid Them)

5 Important Dates to Add to Your Holiday Email Planning Calendar (And Strategies for Each)

Kristen Dunleavy — August 16, 2017 Follow @KristenWritesIt — August 16, 2017 Believe it or not, the holiday season is quickly approaching, which is why now is the time to get ahead of your holiday email planning strategy. And while some of these dates may already be on your holiday email planning calendar, some of … Continue reading 5 Important Dates to Add to Your Holiday Email Planning Calendar (And Strategies for Each)