Joe Jones — November 29, 2016 Follow @sustainit— November 29, 2016 The importance of environmental policies and sustainable practices in business has seen the emergence of a role that is still misunderstood and ill-defined in the corporate world; that of the Chief Sustainability Officer. The emergence and growing prevalence of this C-level position amongst big … Continue reading The 4 Pillars of Effective Corporate Sustainability Policy
Tag Archives: policy
Culture Is About Philosophy, Not Policy
by Shep Hyken February 12, 2016 Follow @HykenFebruary 12, 2016 As I travel the world and work with clients from all types of industries, they all recognize the importance of customer service and the role it plays in marketing, sales, growth and revenue. I continue to push my philosophy: Customer service is not a department. … Continue reading Culture Is About Philosophy, Not Policy
Ecommerce Return Policy: How to Write a Returns and Exchanges Policy That Sells
by Katey Ferenzi January 28, 2016January 28, 2016 A solid returns and exchanges policy can make or break a sale. One of the biggest contributors to a sale is how you deal with a potential buyer’s common questions, especially regarding what you’ll do if they don’t like what they purchased. In a survey by comScore … Continue reading Ecommerce Return Policy: How to Write a Returns and Exchanges Policy That Sells
3 Reasons Your Company Needs A Social Media Policy
by Bennet Hammer November 9, 2015November 9, 2015 Social Media use by employees is increasing at a staggering pace. It’s hampering productivity and, in some cases, is harming the reputation of many businesses. With 2.2 billion active social media users and 30% global adoption, the increased usage and adoption is putting businesses in a difficult … Continue reading 3 Reasons Your Company Needs A Social Media Policy
Delivering on Your Delivery Policy
Ian NewcombeFebruary 19, 2015 Delivery is now a key selling point and competitive differentiator in the multi-channel retail world but requires the right balance of delivery options to meet both the customer’s and the retailer’s needs. Have you got the balance right? Delivery used to be the bugbear of retailers frustrated at their inability to control … Continue reading Delivering on Your Delivery Policy