Anthony ThomasSeptember 8, 2015 Last month British Airways was caught up in a PR incident when a customer Tweeted that a request for a callback from their reservations department was granted to a UK celebrity, a service generally denied to customers. Some clear double standards from @British_Airways based on social status.. Really poor to see. pic.twitter.com/bAqtLVGk5a … Continue reading Plane OK: Airlines Providing Preferential Service on Twitter →