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Tag Archives: Relate

4-Step Guide to Effectively Using Video to Relate with Your Customers Innovatively

Video Marketing

Joseph Chukwube September 5, 2020 Engagement determines the effectiveness of any marketing strategy. Yet, the nature of video excludes interaction and it is a challenge for marketers to create a video strategy that engages the customer. Of course, internet users want video content from brands. But for brands to engage their customers using videos, they … Continue reading 4-Step Guide to Effectively Using Video to Relate with Your Customers Innovatively →

What is Usability? How Does it Relate to Web Accessibility?

Web Accessibility

Adam Akinyemi July 10, 2020 Let’s explore usability meaning in a somewhat mathematical term. Parent set – Universal design {accessibility, usability, inclusion}. However, accessibility ? usability but usability ? accessibility. Math is fun, right? But here’s the thing, English is complex. Emphasis on “usable” and “accessible”. I’ll leave you to ponder about those two words … Continue reading What is Usability? How Does it Relate to Web Accessibility? →

5 Face-On-Keyboard Moments All SaaS Customer Support Agents Can Relate To

SaaS Marketing

Scott Baker — March 8, 2017 — March 8, 2017 There’s no doubt that Customer Support is a noble profession. The entire goal of SaaS Customer Support is helping people be successful, teaching them new skills, and solving their problems. When confused customers reach out with problems they can’t figure out, it feels great to … Continue reading 5 Face-On-Keyboard Moments All SaaS Customer Support Agents Can Relate To →

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