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Managing customer profiles effectively can lead to better customer experience use cases. Chris Wood on July 25, 2023 Marketers are receiving more different signals than ever from their customers due to fragmented digital channels. Dealing with this requires having a clear approach to identity resolution. How are they matching identifiers and merging customer profiles? How … Continue reading 3 approaches to merging profiles when resolving identities
Keep use cases — and the customer — top-of-mind using these frameworks. Chris Wood on July 20, 2023 The digital customer journey is more fragmented than ever. This makes resolving the identities of customers an even greater challenge for marketers. But all hope isn’t lost if marketers focus on use cases and think about the … Continue reading Two frameworks for resolving identity and improving customer experience
Karl Tablante June 29, 2021 For most small business owners, Google My Business (GMB) is an incredible marketing lifeline. Having an optimized Google My Business listing is one of the most effective ways for small businesses to improve their local search visibility. Without a GMB profile, small business owners will find it more challenging to … Continue reading A Small Business Guide to Resolving a Google My Business Suspension
Rod Proto — January 29, 2020 Whether it’s family members, strangers, or old friends, if you put two people together, it’s only a matter of time until they disagree on something. The same goes for colleagues. Clashing personalities, a difference in opinions on how things should be run, who should be in charge, or even … Continue reading Conflict in the Workplace? Here’s the Scientific Way of Resolving It
Darleen DeRosa — October 16, 2018 Follow @onpoint_llc — October 16, 2018 Free-Photos / Pixabay Today’s technology has made it possible for companies to connect employees from all over the world to tackle some of their most critical business challenges. With over 40 percent of employees today spending at least some time working remotely and … Continue reading Resolving the Challenge of Making Virtual Teams Work
Brad Egeland — February 7, 2017 — February 7, 2017 We hope and pray that things will always go smoothly on our creative projects. Big egos often prevail, especially on creative projects because of their nature. The project manager overseeing the team is often less of a resource manager and more of a “facilitator of … Continue reading Resolving Team Conflict
Olivier ChoronAugust 4, 2015 So let’s recap from my last blog post on the problems channel partners face with social media, just to get you up to speed. Problems: Partners take too long to post content – Once your partners finally find the time to post your content onto social media, is it sometimes out … Continue reading Understanding and Resolving Your Channel Partners’ Social Media Capabilities: Part 2
