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Google, Microsoft Woo Retailers With AI Agents by Laurie Sullivan , Staff Writer @lauriesullivan, January 13, 2025 Directly off the 2024 holiday shopping season, Adobe Analytics estimates consumers spent $241.4 billion online — up 8.7% year-over-year, with smartphones driving 54.4% of online purchases. No doubt Google and Microsoft hope AI agents will help consumers find what … Continue reading Google, Microsoft Woo Retailers With AI Agents
At NRF, SAP announced a new loyalty management solution, an AI agent shopping assistant and ERP designed for retailers. Kim Davis on January 9, 2025 A new loyalty management solution aimed at retailers and CPG brands will be released by SAP in the second half of 2025. The company also entered the agentic space … Continue reading SAP to launch loyalty management solution for retailers
An OpenAI Audio Ad For Publishers And Retailers Created From 1-800-ChatGPT by Laurie Sullivan , Staff Writer @lauriesullivan, December 24, 2024 Driving online traffic from search to websites has been one of the media’s leading benefits. OpenAI has a unique opportunity with its toll-free service to generate revenue and drive online and foot traffic to publishers, … Continue reading An OpenAI Audio Ad For Publishers And Retailers Created From 1-800-ChatGPT
An OpenAI Audio Ad For Publishers And Retailers Created From 1-800-ChatGPT by Laurie Sullivan , Staff Writer @lauriesullivan, December 24, 2024 Driving online traffic from search to websites has been one of the media’s leading benefits. OpenAI has a unique opportunity with its toll-free service to generate revenue and drive online and foot traffic to publishers, … Continue reading What OpenAI Is Missing From 1-800-ChatGPT To Support Publishers, Retailers
Shoppers certainly have less money to go around this year. But that doesn’t mean they won’t be shopping for the holidays. In fact, consumers have been spending more money recently. BY Sarah Bregel Consumers are being more particular with their pennies this holiday season. That means that the holiday shopping spike could fall a little flatter … Continue reading In the holiday rush, value takes center stage for retailers
November 14, 2024 Advance Auto Parts will close 700-plus stores as the list of struggling retailers grows The auto-parts provider is the latest U.S. chain to downsize as consumers spend less due to rising prices. BY Jennifer Mattson Advance Auto Parts, a leading automotive aftermarket-parts provider in North America that serves both professional installers and do-it-yourself … Continue reading Advance Auto Parts will close 700-plus stores as the list of struggling retailers grows
October 14, 2024 Hardware store True Value files Chapter 11, joins list of retailers going into bankruptcy this year The long-standing home-improvement wholesaler says its 4,500 locations will stay open as the company sells its operations to rival Do It Best. BY Sarah Bregel A long-standing hardware wholesaler, True Value, is filing for bankruptcy. The 75-year-old … Continue reading Hardware store True Value files Chapter 11, joins list of retailers going into bankruptcy this year
October 11, 2024 7-Eleven will close more than 400 stores as the list of struggling retailers grows The move comes as the convenience store’s parent company tries to stave off a takeover bid from the owner of competing chain Circle K. BY Jennifer Mattson 7-Eleven is closing 444 of its “underperforming” convenience-store locations across North America, … Continue reading 7-Eleven will close more than 400 stores as the list of struggling retailers grows
A new report from Bluecore shows up to 85% of visitors to ecommerce sites going unidentified and therefore hard to connect and engage with. Kim Davis on August 2, 2024 Even established online retailers face significant competition from large discount marketplaces like Temu, Rakuten and, of course, Amazon. That makes it even more disturbing … Continue reading Retailers struggle to identify site visitors
Retailers can’t wait to start improving in-store and online experiences with genAI. First, they need to get their data in order, finds Salesforce in a new survey. Kim Davis on March 18, 2024 Although the overwhelming majority of retailers (93%) report using genAI in some form to improve in-store and online CX, many are struggling … Continue reading Retailers struggle with basics for generative AI
