Tag Archives: Revamping

Amazon is revamping Alexa with generative AI, but it’ll cost you

June 21, 2024 Amazon is revamping Alexa with generative AI, but it’ll cost you Amazon is considering a $5 monthly fee to access the upgraded voice assistant. BY Reuters Amazon is planning a major revamp of its decade-old money-losing Alexa service to include a conversational generative AI with two tiers of service and has considered a … Continue reading Amazon is revamping Alexa with generative AI, but it’ll cost you

Why launching — or revamping — a customer loyalty program should be a top priority for retailers in 2018

Developing a top-notch customer loyalty program is hard — but it can deliver in spades. Columnist Rohit Gupta shares the 3 biggest benefits of a well-designed loyalty program Rohit Gupta on January 19, 2018    Customer loyalty programs have been around in some form or another for decades. But in today’s world, where people are … Continue reading Why launching — or revamping — a customer loyalty program should be a top priority for retailers in 2018