Tag Archives: Review

Your reputation depends on a solid (and legal) online review strategy

As consumers rely more heavily on online reviews, having a strong review management strategy in place can help your online reputation stand out. Bailey Gray on January 27, 2020 Consumers rely on search results, social media and peer reviews to perform research and gather feedback on businesses they are considering visiting or products they’re thinking … Continue reading Your reputation depends on a solid (and legal) online review strategy →

Showcase, Show & Tell or Sprint Review

Project Management

Alasdair Macleod — January 20, 2020 The topic of my blog today is another one that is common on client’s sites. The use of the terms Showcase, Show & Tell or Sprint Review. In this situation, there is likely to be a broad mix of people fulfilling the Scrum Master roles. These could be client … Continue reading Showcase, Show & Tell or Sprint Review →

Create a More Engaging Sprint Review With This String of Liberating Structures

Management Skills

Christiaan Verwijs — January 9, 2020 Do you frequently find yourself in Sprint Reviews that only consist of a PowerPoint presentation? Or entirely without users, customers and other stakeholders present? Or bored out of your wits because it keeps turning into a huge group conversation where people talk over others or keep revisiting topics that … Continue reading Create a More Engaging Sprint Review With This String of Liberating Structures →

Toward A Better Agency Review Process

Agency Business

Toward A Better Agency Review Process by Maarten Albarda , Featured Contributor, November 29, 2019 The following was previously published in an earlier edition of Media Insider. It has been relatively quiet on the Association of National Advertisers (ANA) and American Association of Advertising Agencies (4A’s) front. The animosity between the two parties regarding transparency … Continue reading Toward A Better Agency Review Process →

This Isn’t Feedback: A Critique of the Annual Review

Performance Review

Tamra Chandler — November 15, 2019 This is my fourth blog in this series (you can find the first three on this topic here: blog one, blog two, and blog three). Let’s review. It’s past time to fix feedback and restore to its rightful place as a powerful and valuable tool for good. We must … Continue reading This Isn’t Feedback: A Critique of the Annual Review →

Focus on What Was “Done” During Sprint Review

Project Management

Jesse Houwing — November 14, 2019 As Scrum Trainer I get to meet a lot of teams and hear of many different ways to do Scrum. Most are valid ways, yet some seem more aligned with the values of Scrum or the purpose of the specific Scrum Element. In this post we’ll have a look … Continue reading Focus on What Was “Done” During Sprint Review →

Is It Time to Review Your Email Strategy?

Email Strategy

Mike Parry — September 3, 2019 — September 3, 2019 We all have an email strategy, whether it be sending regular newsletters or sales offers or more sophisticated automation programs catering for a range of content, personalisation and triggers. The digital world is fast moving and always changing, so a regular review of how you’re … Continue reading Is It Time to Review Your Email Strategy? →

Improving the Sprint Review with Liberating Structures (Variant #1)

Project Management

Barry Overeem — September 2, 2019 — September 2, 2019 In this series of posts, we share our favorite strings of Liberating Structures for Scrum Events. In this post, we share the design for a Sprint Review. All the strings are freely available on this board in Trello. For the sake of readability, we will … Continue reading Improving the Sprint Review with Liberating Structures (Variant #1) →

The importance of an effective review management workflow

Feedback Management

Brands are at the mercy of third-party review management sites so it’s important to monitor and manage this process as best you can. Ben Wood on August 28, 2019 Update: This article was updated on Aug. 30 to clarify that Google may suspend businesses in extreme cases of gating (self–managing) GMB reviews. Whether it’s finding … Continue reading The importance of an effective review management workflow →

3 Opportunities to Improve Your Company’s Customer Review Profile

Customer Relationship Managemnet

Justin Herring — August 15, 2019 Follow @justincherring — August 15, 2019 If you’ve been in the digital playing field for a few years, then you know what a solid customer review profile can do for your business. You’ve experienced how it can boost your brand visibility, establish your brand as an authority in your … Continue reading 3 Opportunities to Improve Your Company’s Customer Review Profile →