8 Ways to Improve Your Customer Service Security Roman Shvydun / 15 Aug 2022 “I forgot my password. Please, help me. I have an urgent order — please!?!” Quite an innocent start that happens quite often in chats with your customer care agents, isn’t it? But that’s how undermining your customer service security may actually … Continue reading 8 Ways to Improve Your Customer Service Security
Tag Archives: Security
What Is MDR and How Will It Transform Security for SMBs?
What Is MDR and How Will It Transform Security for SMBs? Gilad Maayan / 04 Aug 2022 Managed Detection and Response (MDR) is an outsourced cybersecurity service designed to protect data and assets even when threats bypass standard organizational security controls. What Is MDR? The MDR approach to security primarily focuses on protecting against … Continue reading What Is MDR and How Will It Transform Security for SMBs?
What is SaaS Security? Benefits, Challenges, and Best Practices
What is SaaS Security? Benefits, Challenges, and Best Practices Pui Mun Beh / 22 Jun 2022 In today’s world, technology dominates everything from the simplest to the most complex of activities. Software is undoubtedly the primary need of the market. Most organizations are trending towards cloud and multi-cloud implementations. This move is not surprising … Continue reading What is SaaS Security? Benefits, Challenges, and Best Practices
5 Ways to Improve and Optimize Your Company’s Data Security Program
5 Ways to Improve and Optimize Your Company’s Data Security Program Peter Daisyme / 27 May 2022 Data. It’s one of the most critical and valuable assets of any organization. Is it any wonder, then, that cybercriminals around the world go after it? Your job as a business owner is to implement a security program … Continue reading 5 Ways to Improve and Optimize Your Company’s Data Security Program
FTC hits Twitter with snark and $150 million fine for allegedly selling security data to advertisers
Company broke previous promise to protect users’ personal information. Constantine von Hoffman on May 26, 2022 It’s never a good sign for a company when the Federal Trade Commission gets snarky. So, it was bad news for Twitter on Wednesday when the FTC said: “Twitter to pay $ 150 million penalty for allegedly breaking its … Continue reading FTC hits Twitter with snark and $150 million fine for allegedly selling security data to advertisers
Virtual Phone Numbers: How Safe Are They?
Virtual Phone Numbers: How Safe Are They? Did you know that you don’t need an actual SIM card to have your own phone number? Thanks to Freeje and other providers in the telecom space, you can now buy virtual sms number that functions exactly like the regular one. But since it’s different from the tangible … Continue reading Virtual Phone Numbers: How Safe Are They?
Don’t Overlook ‘The Great Resignation’ When Assessing Your Company’s Security
Mark Roberts July 27, 2021 As the world continues its return, many organizations could be in for a surprise. Millions of workers could soon leave their roles as part of “The Great Resignation.” Their reasons vary, and estimates indicate one-quarter to 40% of workers across seemingly every industry could shortly walk away from their roles. … Continue reading Don’t Overlook ‘The Great Resignation’ When Assessing Your Company’s Security
3 Reasons Why Security Matters Now More Than Ever
Mark Roberts June 11, 2021 As we begin to emerge from the pandemic, businesses today face new threats from every direction, and they cannot afford to let down their guards. Adjusting to pandemic operations took a toll on many organizations, but now they must consider post-pandemic life. To succeed, they must make security a centerpiece … Continue reading 3 Reasons Why Security Matters Now More Than Ever
Personalization Squared: Consumers Want Both Benefits And Data Security
Personalization Squared: Consumers Want Both Benefits And Data Security by Ray Schultz , June 4, 2021 Consumers and brands are of two different minds when it comes to personalization. While 75% of business leaders say personalization is “table stakes” for digital , only 52% of consumers say their satisfaction improves as brands become more personalized, according … Continue reading Personalization Squared: Consumers Want Both Benefits And Data Security
Essential Security Guide For Your Email Marketing Campaign
Stella Lincoln April 16, 2021 76% of the consumers today buy products and services online because of the email marketing campaign. This inexpensive tool is efficient enough to drive significant ROI as it increases the chances of customer retention and generates great leads and conversions. 80% of marketers today believe that emails are among the … Continue reading Essential Security Guide For Your Email Marketing Campaign