Tag Archives: skills

How Cultural Roots can Sharpen your Entrepreneurial Skills?

Entrepreneurship Lessons

Mayank Pratap — February 25, 2020 Tapping the Essence of Our Cultural Basics They say “The deeper the roots, the greater the fruits”. I couldn’t agree more! With the newer innovations that are re-shaping the world of entrepreneurship, the teachings that our rich culture carry in store for us are getting sidelined. Entrepreneurship is more … Continue reading How Cultural Roots can Sharpen your Entrepreneurial Skills? →

Building Your Own Professional Development into your Call Center Strategy: The Top 5 Call Center Manager Skills to Help your Team (and You) Thrive

Call Center

Laura Krajewski — February 24, 2020 Between meetings with other managers and department heads, you barely have time to answer all the mentions on Slack. Your agents ping you constantly asking for advice. You’ve got a running to-do list with KPIs to track and updates to make to training materials. And, you have a meeting … Continue reading Building Your Own Professional Development into your Call Center Strategy: The Top 5 Call Center Manager Skills to Help your Team (and You) Thrive →

The 5 Essential Digital Marketing Skills You Need (& How to Get Them!)

Digital Marketing Tools

Kristen McCormick — February 21, 2020 Marketing is not about pitching to customers; it’s about communicating with individuals. It’s understanding what resonates best with them and why, and delivering value on those terms. It’s not asking them to buy, it’s building trust so that when the time comes for them to make a decision, they … Continue reading The 5 Essential Digital Marketing Skills You Need (& How to Get Them!) →

People skills vs. martech skills: You don’t have to choose

Skills Management

As marketing technology continues to evolve, how should marketers approach their careers? Jennifer Cannon on February 20, 2020 As marketing technology continues to underpin nearly every aspect of our work, marketers have to juggle efforts to not only become more adept at using martech, but to give ample focus to developing the people skills that … Continue reading People skills vs. martech skills: You don’t have to choose →

Key Leadership Skills for Business Management Careers

Career Development

Rick Goodman — February 20, 2020 As an executive coach, I spend a lot of my time nurturing the talents of high-level business leaders. Sometimes, though, I have the pleasure of meeting with ambitious professionals who aren’t quite as advanced in their careers, yet already have their eyes set on prestigious positions. One of the … Continue reading Key Leadership Skills for Business Management Careers →

Finding Greater Success as a Leader in your Call Center: 5 Soft Skills Every Manager Needs to Get a Leg Up on the Competition

Call Center

Laura Krajewski — February 7, 2020 I graduated from college with a Bachelor of Arts as an English Major and everyone asked me, “Are you going to be a writer? A teacher? What are you going to do with an English degree anyway?” And then I stepped immediately into the tech industry. Since I graduated, … Continue reading Finding Greater Success as a Leader in your Call Center: 5 Soft Skills Every Manager Needs to Get a Leg Up on the Competition →

Encourage Your Team Members to Develop Effective Leadership Skills

Leadership Skills

Rick Goodman — February 6, 2020 Wouldn’t it be great if your team members were willing and able to lead? It’s by no means a far-fetched idea. You can have a team of employees who are all willing to show initiative and to make bold decisions. It’s simply a matter of creating the right organizational … Continue reading Encourage Your Team Members to Develop Effective Leadership Skills →

Random Posts on