Bob HutchinsJuly 29, 2015 If you have a burning question for a company, don’t go to Twitter. Go to Facebook, where odds are three out of four you get your question answered. New Q2 2015 data on social media responsiveness (via Socialbakers) goes deep into the inner-workings of customer satisfaction and brands’ capacity for responding … Continue reading Socially-Responsive Brands Get 4x Engagement [Infographic] →