Tag Archives: Stop

Failing to Stop Third-Party Fraud Makes it Harder to Fight Friendly Fraud

David DeCorte April 13, 2021 If you’ve operated in the eCommerce space for any significant length of time, you’ve probably run up against chargebacks at least once or twice. These bank-level payment reversals are more than minor inconveniences. Chargebacks mean lost sales revenue and merchandise, plus added fees and long-term threats to your business’s survival. … Continue reading Failing to Stop Third-Party Fraud Makes it Harder to Fight Friendly Fraud

Here’s the Best Advice on How to Stop SaaS Chargebacks From Ruining Your Business

Tom-Chris Emewulu February 21, 2021 Many e-commerce merchants think SaaS chargebacks are unwinnable. But with the proven hacks in this article, you can comfortably stop SaaS chargebacks from ruining your company. Three key indices drive the new wave of the Software-as-a-Service (SaaS) revolution: accessibility, functionality, and versatility. The promise of agile delivery and cost-efficiency makes … Continue reading Here’s the Best Advice on How to Stop SaaS Chargebacks From Ruining Your Business

How to Stop Abandoned Calls From Ruining Your Customer Satisfaction and Toppling Your Other Call Center Metrics

Ellen Christenberry December 13, 2020 A company recently charged me for a duplicate purchase I didn’t make. I knew if I didn’t jump on a call with customer service right then and there, I’d likely forget (or procrastinate) until it was too late and I couldn’t get the charges removed. So, I dropped everything I … Continue reading How to Stop Abandoned Calls From Ruining Your Customer Satisfaction and Toppling Your Other Call Center Metrics